Solutions Consultant- UK/Europe

Master Control; Basingstoke; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading software provider in quality management is seeking a Solutions Consultant based in Basingstoke. You will support Sales efforts by demonstrating product functionality and ensuring customer satisfaction. The ideal candidate will have a background in life sciences and experience in compliance, along with strong communication and problem-solving skills. This role offers competitive benefits and a dynamic work environment.

Benefits

30 days annual leave, plus bank holidays

Private Medical Insurance

Group Life Insurance

Pension Scheme

Wellness Programs

Great Flexibility

Qualifications

• Experience with Manufacturing Processes related to ISO industries.
• In-depth knowledge of Quality Management related to product development.
• Experience with software solutions used by Regulatory Affairs.

Responsibilities

• Support Sales efforts to win business from new and existing customers.
• Configure and demonstrate in-depth product functionality.
• Provide training demonstrations for customers.

Skills

Life sciences and/or ISO regulated Industry expertise

Outstanding communication skills

Critical thinking and problem solving skills

Proficient using web-based applications

Understanding of SaaS/Cloud solutions

Education

Certification in ISO, ASQ, ISPE or other Quality/Manufacturing-focused areas

Tools

MS Office products

Job description

Social network you want to login/join with:

Solutions Consultant- UK/Europe, Basingstoke

col-narrow-left

Client:

Master Control

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

495d1f351e8a

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

col-wide

Job Description:

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visitwww.mastercontrol.com.

The Role

The Solutions Consultant will be responsible for working with Account Executives and Account Managers to provide needed product sales support to successfully close business. The Solutions Consultant will work with the Sales team to research and understand the needs of the customers in the Life Sciences and ISO regulated industries. They will have in depth knowledge of medical device, pharmaceutical, blood and biologics, ISO, etc. compliance and manufacturing issues and processes and know how to speak to the various stakeholders in these industries, addressing their pains and defining the overall technical and business solution. This person will lead internal technical resources to prepare and deliver compelling demonstrations and presentations. This person will be responsible to answer in-depth customer questions and inquires related to system and database infrastructure, processes and business models.

Responsibilities

• Support Sales efforts to win business from new and existing customers
• Be able to configure and demonstrate in depth product functionality per prospect requirements
• Understand and be able to present how MasterControl can be used throughout all applicable aspects of a customer's business
• Support the response to Requests for Information and applicable sections of Requests for Proposals
• Provide training demonstrations as part of trial site set up for customers and prospects
• Support Marketing needs for technical demonstrations
• Own the configuration and updating of the sales demonstration environment(s) data
• Provide training for Account Executives and Account Managers when needed

Skills for Success

• Life sciences and/or ISO regulated Industry expertise
• Professional and interpersonal skills required to develop and foster positive relationships
• Outstanding communication (both verbal and written) and presentation skills
• Critical thinking and problem solving skills
• Energetic self-starter; able to work independently
• Proficient using web based applications and MS Office products
• Understanding of SaaS/Cloud solutions and technologies preferred
• Must be able to function and think under pressure and to articulate and solve complex problems

Experience/ Background

• Experience with Manufacturing Processes related to the Life Sciences and ISO regulated Industries
• Familiarity with manufacturing systems like MES/ERPs preferred
• In depth knowledge of Quality Management and Quality Processes related to the Life Sciences and ISO regulated Industries related to product development and commercialization processes, including the issues involved in complying with FDA regulations and ISO standards preferred
• Certification in ISO, ASQ, ISPE or other Quality/Manufacturing-focused areas preferred
• Experience with GMP's, and both quality content and training management preferred
• Experience with software solutions used by Regulatory Affairs and Quality Assurance in the life sciences and/or ISO industry preferred

Why Work Here?

#WhyWorkAnywhereElse

MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day.

We like to call it #TheBestTeamOnThePlanet.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere.

Which is why we say - #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs and company parties, you can't really go wrong. MasterControl should be your next career move!

Here Are Some Of The Benefits MasterControl Employees Enjoy

• 30 days annual leave, plus bank holidays (UK)
• Private Medical Insurance
• Group Life Insurance
• Pension Scheme
• Great Flexibility
• Wellness Programs

Applicants must be currently authorised to work in the UK