Solutions Consultant

GTT; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Job summary

GTT is seeking a Solutions Consultant to provide technical leadership throughout the sales process. The role involves meeting with clients, understanding their needs, and crafting suitable solutions using GTT’s services. Ideal candidates will have strong technical knowledge in networking and a minimum of 5 years' experience in the telecommunications field.

Qualifications

• 5+ years of professional experience in Telecommunications and/or IT.
• 1+ year of experience in Sales / Solutions Architecting.

Responsibilities

• Meet with customers and prospects, face-to-face or remotely.
• Describe and demonstrate GTT’s products and services.
• Create technical documentation of solution designs.

Skills

Technical understanding of data networking architectures

Excellent written and verbal communication skills

Analytical skills and attention to detail

Education

Bachelor’s degree in related field

Tools

Microsoft Office Suite

Job description

Join to apply for the Solutions Consultant role at GTT

Join to apply for the Solutions Consultant role at GTT

Get AI-powered advice on this job and more exclusive features.

About GTT

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

Title: Solutions Consultant

Location: UK, remote

About GTT

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary

The Solutions Consultant is an integral part of the Sales team, providing technical leadership and support throughout the sales process and customer lifecycle, both customer-facing and internally with GTT’s delivery, operations, engineering, and support organizations. Solutions Consultants provide support to Account Representatives, Account Managers, Account Directors, and/or Channel Managers.

Duties And Responsibilities

• Meets with customers and prospects, face-to-face or remotely as required
• Expertly describes and demonstrates GTT’s products, services, and capabilities
• Discovers and identifies customer needs and requirements by leading interactive sessions with customers
• Collaboratively designs product and/or services solutions satisfying customer needs and requirements
• Creates technical documentation of solution designs, including detailed diagrams capturing solution elements, topology, and key parameters
• Works with other sales support roles to ensure solutions are quoted and ordered correctly and accurately
• Provides technical support throughout customer lifecycle, including change orders, renewals, upgrades/refreshes, periodic business reviews, etc.
• Authors technical responses to RFIs/RFPs
• Provides training and technical support to Sales associates
• Conveys key marketplace learnings to Product Management
• Evangelizes GTT at marketing events and trade shows
• Maintains industry and product-specific knowledge through self-learning, vendor certifications, and internal collaborations with Product Management and Engineering
  
  

Required Experience/Qualifications

• Strong technical understanding of data networking architectures, standards, protocols, and equipment, including:
• Optical DWDM, Ethernet, and TCP/IP
• IP LANs, including Ethernet switching, VLANs, subnetting, and Layer 3 switching
• IP WANs, including point-to-point and point-to-multi-point Ethernet, VPLS, MPLS (private IP-VPN), Internet-based VPN, and SD-WAN
• Public Internet, autonomous systems, IP transit, and peering
• Routing protocols, including OSPF, EIGRP, and BGP
• Network security, including NAT, firewalls, IDS/IPS, application layer proxies, and content filtering
• Knowledge of voice services, VoIP, phone systems, voice termination (analog, SIP, PRI) and call flow design
• Experience sizing and configuring commonly used CPE, including Cisco switches and routers, Fortinet firewall/routers, and Adtran voice GWs
• General understanding of modern hybrid IT architectures, private/public cloud computing and storage, server, and network function virtualization, SDN, IaaS, PaaS, and SaaS
• Excellent written and verbal communications skills
• Comfortable presenting to small and large groups
• Exceptional analytical skills and attention to detail
• Ability to work independently on numerous activities and prioritize them properly while meeting deadlines
• Must be able to thrive in a constantly changing environment
• Working knowledge of Microsoft Office Suite including Visio
• A minimum of 5 years of professional experience in Telecommunications and/or IT
• A minimum of 1 year of experience in Sales / Solutions Architecting
  
  

Desirable Experience/Qualifications

• Typically requires a Bachelor’s degree in related field or equivalent experience or training.
• CCNA, MCP, MCSE certification is a plus
  
  

Core Competencies

• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Effective Presentations: Knowledge of effective presentation tools and techniques; ability to present information to groups with the appropriate degree of formality.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Technical Sales Support: Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers; ability to produce positive results in sales-client interventions.
• Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs.
• Solutions Development: Knowledge of solutions development principles, processes, techniques, and tools; ability to assess customer needs and provide solutions for them.
  
  

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
  
  

EEO Statement (Americas Only)

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Telecommunications

Referrals increase your chances of interviewing at GTT by 2x

Sign in to set job alerts for “Solutions Consultant” roles.

London, England, United Kingdom 1 week ago

Solutions Consultant - Strategic Accounts

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 hour ago

London, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

London, England, United Kingdom 5 months ago

Edinburgh, Scotland, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

Managed Service Consultant – Microsoft Dynamics 365 / Power Platform

London, England, United Kingdom 2 hours ago

Maidstone, England, United Kingdom 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.