Solutions Consultant

Klipboard; Nottingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Klipboard in Nottingham is seeking a Solutions Consultant to join their Rental Sector team. This role involves building and presenting software demonstrations and working closely with sales and consultancy teams to document and understand customer requirements.

A strong understanding of rental management software, excellent communication skills, and a valid UK driving licence are essential. This position offers a hybrid work model that combines office and remote work.

Qualifications

• Strong understanding of rental industry workflows and challenges.
• Experience with rental management software or ERP systems.
• Excellent written and verbal communication skills.

Responsibilities

• Build demonstrations, presentations, webinars and documentation.
• Attend workshops with customers to document business requirements.
• Present software solutions to meet customer needs.

Skills

Understanding of rental industry workflows

Experience with rental management software

Excellent communication skills

Interpersonal skills

Ability to work under pressure

Adaptability

Tools

ERP systems

Presentation software

Job description

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

• Due to continued growth in our level of sales activity, a vacancy exists within our Solution Consultancy Department for a Solutions Consultant within our Rental Sector.
• The successful candidate will work within the Global Solution Consultancy team to build and present software demonstrations of the Klipboard product portfolio to meet customer requirements.

Key Responsibilities

• Working with the Sales & Solution Consultancy teams to build demonstrations, presentations, webinars and documentation, and to enhance our core demonstration capabilities.
• Attending workshops and Business Discovery sessions with customers and prospects to gain a thorough understanding of business requirements, and documenting their outcome.
• Building and presenting software presentations that demonstrate to our customers that our solutions can meet and exceed their requirements and provide business benefit and value including modules for reservations, contracts, invoicing, maintenance, and reporting.
• Working closely with our Professional Services Group (PSG), Support and Development teams to develop customer propositions, you will ensure that the business understands the real customer requirements and will work closely to ensure that the best available solutions, some of which may be latest developments, are implemented to meet their need.
• Ensuring that all requirements, information gathered, and demonstrations are documented to provide a handover to PSG and the rest of the business.
• Provide guidance on system integration (e.g., with accounting software, payment gateways, or ERP systems).
• Ensuring that the latest developments are incorporated into our demonstration and working closely with the product teams to adopt new features as well as set up and document these on the demonstration systems.
• Maintaining and enhancing the core demonstration data sets in order to ensure that our systems best represents a live trading environment.

Essential Skills, Knowledge and Experience

• Strong understanding of rental industry workflows and challenges.
• Experience with rental management software or ERP systems (e.g., inspHire, Point of Rental, Rentman, or similar).
• Ability to understand and assimilate business process and requirements and convert these to presentations & demonstration to show business benefit to the customer and why they should select Klipboard as a partner.
• Excellent written, verbal communication and presentation skills.
• Strong interpersonal skills, with the ability to interact with diverse groups of individuals from CEO to warehouse operative, and maintain an effective working relationship within a team environment.
• Ability to work under pressure with limited time and direction and to work to deadlines.
• Be adaptable, work conscientiously and use own initiative and also work as part of the Solution Consultancy and sales teams.

Desirable

• A good working knowledge of the Klipboard portfolio architecture and product set.
• Knowledge and experience of Klipboard core markets.
• Previous experience in a similar role or appropriate industry.

This role will involve UKI travel and therefore a valid UK driving licence is essential.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.