Solutions Consultant

Okta Resourcing; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm in Glasgow is seeking a motivated Solutions Consultant to engage with clients and deliver effective technical solutions. You will collaborate with clients to gather requirements, oversee solution implementations, and assist with product training. Ideal candidates will have a solid background in IT solutions delivery and strong problem-solving skills. This role offers an opportunity to thrive in a dynamic environment.

Qualifications

• 2+ years of experience in a Solutions Consultant or Implementation role.
• Experience delivering IT solutions including packaged software and custom development.
• Strong technical background and problem-solving skills.
• Understanding of HTML, XML, Java Script.

Responsibilities

• Gather, analyze, and document business requirements.
• Design and configure tailored solutions with the software product suite.
• Lead client workshops and provide expert technical advice.
• Build strong relationships with clients and stakeholders.
• Assist with infrastructure and installation tasks alongside technical colleagues.
• Lead client workshops and provide expert advice on business needs and technical approaches.
• Act as liaison between clients and internal development teams to resolve queries and share feedback.
• Create and maintain user guides, knowledge articles, training materials, and client-facing resources.
• Deliver product training and support to end users during key project stages.
• Build strong relationships with clients, including stakeholders and users.
• Support Sales during pre-sales discussions or solution scoping.

Skills

Collaboration with clients

Technical problem-solving

Understanding of HTML

Experience with SaaS

Tools

Document management software

Knowledge management software

Job description

Overview

We’re looking for capable and motivated Solution Consultant to join an established technology business with a strong international presence. The company develops specialist software that supports enterprise scale projects across sectors such as energy, infrastructure, and manufacturing.

This role suits someone who enjoys working closely with clients to understand their goals and deliver well-designed, effective technical solutions that support real business change.

Base pay range

Direct message the job poster from Okta Resourcing

Responsibilities

• Collaborate with clients to gather, analyse, and document their business and functional requirements
• Design and configure tailored solutions using the software product suite
• Create and contribute to solution design documentation to support successful delivery
• Oversee the implementation of solution design, ensuring it meets client objectives
• Assist with infrastructure and installation tasks alongside technical colleagues
• Lead client workshops and provide expert advice on both business needs and technical approaches
• Act as a liaison between clients and internal development teams to ensure queries are resolved and feedback is shared
• Create and maintain user guides, knowledge articles, training materials, and other client-facing resources
• Deliver product training and support to end users during key stages of a project
• Build strong, positive relationships with clients, including key stakeholders and users
• Support the Sales team on an ad-hoc basis during pre-sales discussions or solution scoping
• Contribute to the ongoing improvement of delivery methods and best practices
• Comply with internal information security protocols and policies

Qualifications

Required Skills

• A couple of years’ experience in a similar Solutions Consultant or Implementation role with a SaaS organisation.
• Experience delivering IT solutions, including packaged software, infrastructure, custom development, or business process improvements
• A good technical background and confidence in solving complex problems
• A good understanding of HTML, XML, Java Script

Preferred Skills

• Any experience of content management, document management, workflow, or knowledge management software would be helpful.

This is a great opportunity for someone looking to grow their career in a dynamic and forward-thinking environment. If you are technically minded, customer-focused, and eager to make an impact, we would love to hear from you.

Location

Glasgow, Scotland, United Kingdom