Solutions Consultant

JR United Kingdom; Doncaster; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading company in financial technology is seeking a motivated Solutions Consultant to support the onboarding of clients utilizing their SaaS accounting solutions. This role involves collaboration with sales and product teams, focusing on customer experience and process improvement. Ideal candidates will have extensive experience in accounting or SaaS, complemented by strong problem-solving and communication skills.

Benefits

Collaborative work environment

Career development opportunities

Flexible work arrangements

Competitive benefits package

Qualifications

• 4+ years in audit/accounting or 5+ years in a client-facing SaaS role.
• Strong communication and project coordination skills required.
• Understanding of technology in the accounting sector preferred.

Responsibilities

• Partner with Strategic Account Managers on onboarding and implementation.
• Develop tailored project strategies focused on client value.
• Gather customer feedback for product innovation.

Skills

Communication

Project Coordination

Problem Solving

Education

Chartered Accountant qualification

Tools

CRM

Job description

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Salary: £60,000 - £70,000 + up to 25% bonus

We’re looking for a motivated, detail-oriented Solutions Consultant to support strategic customer evaluations and implementations of our Clients SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery.

Key Responsibilities:

• Partner with Strategic Account Managers on customer onboarding and implementation.
• Develop tailored project and demo strategies focused on client value.
• Coordinate cross-functional support to ensure smooth client experiences.
• Contribute to the improvement of internal knowledge bases and scalable processes.
• Gather and relay customer feedback to support product innovation.

Requirements:

• 4+ years in audit/accounting or 5+ years in a client-facing SaaS role.
• Strong communication, project coordination, and problem-solving skills.
• Experience in or understanding of technology in the accounting sector.
• Bonus: Chartered Accountant qualification, audit tech experience, or CRM/product management skills.

Why Join Us:

• Work with innovative financial tech and global teams.
• Enjoy a collaborative, flexible, and inclusive work environment.
• Competitive salary, benefits, and career development opportunities.