Solutions Architect- Network Security background is a must

SonicWall; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Solutions Architect with a strong background in network security. In this remote role, you will collaborate with customers and partners to design and implement robust security solutions leveraging the latest technologies. Your expertise will be essential in enhancing the Managed Service Provider program and ensuring customer satisfaction. This position offers a unique opportunity to make a significant impact in the cybersecurity domain while working in a dynamic and supportive environment. If you are passionate about technology and thrive in a collaborative setting, this is the perfect opportunity for you to advance your career.

Qualifications

• 10+ years of experience in Network Security and Cyber Security.
• 5+ years as a Network Security Architect or Senior Consultant.

Responsibilities

• Architect solutions for customers using ZTNA and MDR/XDR platforms.
• Lead technical pre-sales and post-sales efforts for SonicWall products.

Skills

Network Security

Cyber Security

Cloud Security

Authentication Protocols

DNS Knowledge

Routing and Switching

Project Management

Technical Consulting

Education

Bachelor's in Computer Science

Master's in related field

Tools

Cloud Platforms

Network Devices (Routers, Switches)

Virtualization Tools

Job description

Solutions Architect - Network Security Background is a Must

Remote, United Kingdom

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale, and manage security across the cloud, hybrid, and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile, and cloud-enabled users. For more information, visit www.sonicwall.com.

Location: UK (Remote)

Overview:

As a Solutions Architect, you will work with our customers and partners to architect solutions with our ZTNA Platform: Cloud Secure Edge and our MDR/XDR Offering: Managed Security Services. This role will also be a key contributor to enhancing SonicWall’s Managed Service Provider program by helping new and existing partners grow their business within the SonicWall product portfolio.

Core Responsibilities Include:

• Key contributor to the overall success of the CSE and MSS product lines.
• Build a trusted advisor relationship with clients and partners.
• Lead the technical Pre-Sales and Post-Sales efforts from initial discovery and qualification, solution design, demo, proof of concept, and bill of materials including scope of work for professional services.
• Proactively assess solutions in production and help customers and partners optimize their licenses and features.
• Focus on delivering the best possible user experience and ensure the products/services provide excellent value to partners and customers.
• Identify new use cases within existing customers or partners, build a deployment plan, and support the rollout from a design perspective.
• Share best practices in design and deployments.
• Oversee critical escalations between customer, partner, and SonicWall.
• Share roadmap updates and collect feedback for product management, support, engineering, and sales leadership.
• Host quarterly business reviews with key stakeholders from SonicWall, partners, and customers.
• Provide and maintain quarterly reports on account health and expansion opportunities.
• Work alongside Sales account management in partnership to retain and grow the business.
• Participate in key co-sponsored events and webinars as a technical champion and presenter.

Characteristics:

• Strictly follow the SonicWall code of conduct and professional work ethics.
• Set up and maintain hands-on labs keeping up with product enhancements.
• Exhibit utmost professionalism working with partners, customers, and internal team members.
• Develop and nurture effective collaborative relationships across Sales, Engineering, Product Management, Operations, and other teams.
• Demonstrate strong judgment in risk management and problem mitigation.
• Identify systemic issues related to products/processes and drive actions to prevent future problems.
• Set clear objectives, evaluate progress, and instill a high-performance culture focused on teamwork and service excellence.
• Remain current on new product developments and provide input to the business on customer services and support challenges.
• Represent Support/Customers in cross-functional leadership meetings to enhance the customer experience.
• Effectively communicate critical account issues status to Sales, Engineering, and PM Leadership.

Desired Education and Experience:

• Minimum of 10 years of related experience required.
• Minimum of 5 years of experience as a Network Security Architect or Sr. Consultant.
• A./B.S. in CS/CIS/MIS/Business or related field preferred.
• Prior experience managing customer/partner accounts from a technical perspective.
• Technical experience in Cyber Security, Cloud, and Network Security Industry.
• Experience working with authentication protocols such as Kerberos, SAML, Radius, and OAuth.
• Strong knowledge of both public and private DNS.
• Knowledge of Network Security (Routers, Switches, firewalls, VPN routers).
• Knowledge of Cloud and Virtualization platforms.
• Demonstrated ability to execute requirements based on a SOW and project plans.
• Background in internetworking, LAN, and WAN technologies.
• Strong experience in leading complex enterprise projects using a structured approach.
• Excellent technical knowledge of Networking principles - TCP/IP, routing, DNS preferred.
• Strong experience in architecting/designing enterprise solutions (application services, network or security).

SonicWall is an equal opportunity employer committed to creating a diverse environment. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.