Solutions Architect (Dynamics 365 CRM)

TN United Kingdom; Cardiff; On-site; GBP 60,000 - 90,000; Full time

Job description

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Solutions Architect (Dynamics 365 CRM), Cardiff

Client:

Location: Cardiff, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

13ddec1a660c

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

We are seeking a talented and experienced D365 Solutions/Technical Architect to join our dynamic team. As an Architect, you will play a critical role in the design, development, and implementation of complex CRM/Sales solutions based on Microsoft Dynamics 365 platform. Your primary focus will be on understanding requirements, architecting scalable solutions to a global user base, and providing technical leadership throughout the implementation lifecycle.

Responsibilities:

• Design and architect end-to-end Dynamics 365 solutions that align with industry best practices and business objectives.
• Lead technical discussions with stakeholders, including business analysts, developers, and project managers, to define project scope, timelines, and deliverables.
• Develop high-level and detailed technical design documentation, including data models, architecture diagrams, and system integrations.
• Provide guidance and mentorship to development teams, ensuring adherence to coding standards, performance optimization, and best practices.
• Collaborate with cross-functional teams to integrate CRM solutions with other business applications and platforms.
• Stay up-to-date with the latest Microsoft Dynamics 365 updates, features, and enhancements, and recommend innovative solutions.
• Act as a subject matter expert on Dynamics 365 CRM, providing technical guidance and support to internal teams.
• Design, develop, and implement scalable and efficient solutions using C#, Azure Functions, and Azure Service Bus.
• Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction.

Qualifications:

• Proven experience (5+ years) as a Technical Architect or Solution Architect, with a focus on Dynamics 365 CRM implementations.
• 5+ years of experience designing and developing solutions using Azure Functions and Azure Service Bus.
• Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities.
• Extensive experience with CRM architecture design, including solution design, data modelling, and system integration patterns.
• Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate) and Azure services is highly desirable.
• Strong understanding of Azure cloud services and architecture.
• Experience with messaging patterns and enterprise integration using Azure Service Bus.
• Experience with serverless computing and event-driven architectures.
• Proficiency in designing and implementing RESTful APIs.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels.
• Strong analytical and problem-solving skills, with a keen attention to detail and ability to prioritize tasks in a fast-paced environment.
• Experience working in an Agile development environment is preferred.

What we offer:

We provide a mature and flexible ‘work your way’ culture, generous holiday allowance, a ‘giving day’ to give back to others, enhanced family-friendly leave (regardless of gender), an employee assistance programme, 24-hour online GP, gym discounts, healthcare, dental, optical and wellbeing treatments/services, a cycle to work scheme, and paid time off for health reasons.

Join a positive, fun environment with charity events, competitions, recognition events, and awards. We encourage team involvement and fun along the way.