Solutions Architect (CRM)

ZipRecruiter; London; Hybrid; GBP 100,000; Full time

Job summary

A prominent organization in the sports and events industry seeks a CRM Solution Architect in London. This pivotal role focuses on shaping the architecture for digital products within sales, service, and marketing. The successful candidate will implement cloud-first solutions, collaborating with enterprise and engineering teams in an Agile environment, especially utilizing Azure.

Qualifications

• Proven experience as a Solution Architect, ideally 10+ years.
• Hands-on experience with CRM systems.
• Knowledge of DevOps practices and CI/CD pipelines.

Responsibilities

• Lead solution design for cloud-based CRM and marketing technology systems.
• Guide onshore and offshore teams in delivering robust solution architectures.
• Support integration of Microsoft Cloud services.

Skills

DevOps practices

CI/CD pipelines

Software Development

CRM systems

Azure

Agile delivery

Scrum

Job description

Job Description

CRM Solution Architect - Hybrid London - Up to £100K - Strong Azure experience

A leading organisation in the sports and events industry is seeking a CRM Solution Architect to join its growing Digital Technology division. You’ll play a key role in shaping the architecture of digital products across sales, service, and marketing capabilities. Working within a new programme team and reporting to the Head of Architecture & Data Engineering, you’ll ensure that modern, scalable, cloud-first solutions are implemented to drive strategic outcomes. This is a fantastic opportunity to make a real impact in a high-profile digital transformation, working closely with enterprise and engineering teams in a fast-paced, Agile environment.

Key Responsibilities

• Lead solution design for cloud-based CRM, CDP, and marketing technology systems
• Guide onshore and offshore teams in delivering against robust solution architectures
• Align technical designs with enterprise architecture
• Support integration of Microsoft Cloud services
• Maintain documentation and architectural governance

What We’re Looking For

• Proven experience as a Solution Architect, ideally 10+ years
• Knowledge of DevOps practices and CI/CD pipelines
• Background in Software Development
• Hands-on experience with CRM systems
• Expertise in Azure
• Familiarity with Agile delivery, especially Scrum

CRM Solution Architect - Hybrid London - Up to £100K - Strong Azure experience