Solutions Architect

Connexai; Manchester; On-site; GBP 85,000 - 110,000; Full time

Job summary

Connexai is seeking a Solutions Architect to join our AI-first platform team. You’ll work with prospective clients to understand operational challenges and design conversations using conversational AI, speech technologies, automation, and cloud platforms.

This role blends technical consulting, solution design, discovery, and storytelling, with engagements ranging from formal procurement processes to demonstrations of AI capabilities in practice.

Qualifications

• Experience in solutions architecture or enterprise technology environments.
• Ability to run discovery workshops and deliver demos.
• Understanding of modern AI systems and emerging technologies.
• Familiarity with APIs, integrations and cloud architecture.

Responsibilities

• Lead technical discovery sessions with enterprise clients and partners.
• Design AI customer communication solutions across voice, chat, and automation workflows.
• Work closely with sales, product, engineering, and delivery teams throughout the pre-sales lifecycle.
• Respond to RFIs, RFPs, and technical architecture questionnaires.
• Scope integrations, APIs, data flows, and deployment requirements.
• Translate complex AI capabilities into clear business outcomes for both technical and non-technical stakeholders.
• Help shape customer solutions involving conversational AI, LLMs, speech AI, workflow automation, analytics, and cloud infrastructure.
• Support technical validation, proof-of-concepts, and solution architecture discussions.
• Build trusted relationships with stakeholders across technical teams, operations, and leadership groups.

Skills

Strong communication

Stakeholder management

Solutions architecture

Technical pre-sales

Demos & presentations

APIs and cloud architecture

Discovery workshops

Job description

We are building Conversational AI systems that transform how businesses communicate with customers.

Our platform combines real-time speech AI, large language models, conversational workflows, and cloud infrastructure to power intelligent voice and messaging experiences at scale.

As a Solutions Architect, you will sit at the intersection of AI, product, and commercial strategy. You’ll work closely with prospective clients to understand their operational challenges and design solutions run by conversational AI, speech technologies, automation, and modern cloud platforms.

This role combines technical consulting, solution design, discovery, and storytelling. Some engagements will involve formal enterprise procurement processes, while others will focus on demonstrating what modern AI systems can achieve in practice.

What You’ll Do

• Lead technical discovery sessions with enterprise clients and partners
• Design AI customer communication solutions across voice, chat, and automation workflows
• Work closely with sales, product, engineering, and delivery teams throughout the pre-sales lifecycle
• Respond to RFIs, RFPs, and technical architecture questionnaires
• Scope integrations, APIs, data flows, and deployment requirements
• Translate complex AI capabilities into clear business outcomes for both technical and non-technical stakeholders
• Help shape customer solutions involving conversational AI, LLMs, speech AI, workflow automation, analytics, and cloud infrastructure
• Support technical validation, proof-of-concepts, and solution architecture discussions
• Build trusted relationships with stakeholders across technical teams, operations, and leadership groups

What We’re Looking For

• Strong communication and stakeholder management skills
• Experience working in solutions architecture, technical pre-sales, consulting, or enterprise technology environments
• Comfortable running discovery workshops, demos, and technical presentations
• Strong understanding of modern AI systems and emerging technologies
• Able to manage multiple opportunities and priorities simultaneously
• APIs, integrations, and cloud architecture

Experience That Would Stand Out

• Conversational AI or speech AI platforms
• Large language models and generative AI systems
• Real-time communication systems or workflow automation
• AWS or other hyperscaler environments
• Telecoms, CCaaS, CX, or enterprise communications experience
• Understanding of AI evaluation, automation, or agentic workflows

Why Join Us

• Work on AI systems used in production environments
• Help shape how enterprises adopt conversational AI technologies
• Join a company transitioning from traditional communications software into an AI-first platform business
• Be part of a fast-moving environment building next-generation voice and AI products