Solutions Architect

TN United Kingdom; Manchester; On-site; GBP 66,000 - 100,000; Full time

Job description

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Matillion is The Data Productivity Cloud. We are on a mission to power the data productivity of our customers and the world by helping teams get data business-ready, faster. Our technology enables customers to load, transform, sync, and orchestrate their data. We are looking for passionate, high-integrity individuals to help us scale our growing business. Together, we can make a significant impact on the universe.

Role: Solution Architect

The Solution Architect at Matillion plays a key role in securing technical wins and maximizing ACV with prospective enterprise customers. This role involves qualifying customer use cases, demonstrating how Matillion’s solutions address their challenges, managing software trials, and driving business value through the platform. The Solution Architect is a consultative, adaptable team player who combines solution selling, technical expertise, and a customer-centric approach to engage in high-level technical discussions and foster long-term customer relationships.

Duties and Responsibilities

1. Discovering Customer Requirements:

• Diagnose technical and business pain points, confirming root causes and negative consequences.
• Engage key stakeholders to confirm desired future states, mapping them to success metrics and business outcomes.
• Support customer digital sales rooms with technical input and ensure alignment between sales and technical teams.

Qualifying Use Cases:

• Deliver tailored demos aligned with business issues, decision criteria, and outcomes.
• Articulate how our platform solves customer challenges, differentiates against competitors, and verify with proof points.

Validating Solution Fit:

• Lead workshops or trials to validate solution fit with business objectives.
• Position competitive advantages to influence trial success criteria.
• Guide customer teams to integrate our solutions into their data stacks during trials, driving measurable business outcomes.
• Support technical aspects of credit sizing estimates.

Customer Onboarding and Growth:

• Document customer insights during sales to ensure smooth handoff to TAMs for successful implementations.
• Support customer cadences and business review meetings to ensure platform adoption and achievement of business goals.
• Identify and pursue opportunities for upselling and expansion to increase platform consumption.

Marketing and Thought Leadership:

• Create technical content and case studies demonstrating how Matillion’s solutions address challenges.
• Represent Matillion at industry events, conferences, and user groups to foster brand presence.

Product Feedback & Improvement:

• Collect and communicate customer feedback to Product and Engineering teams.
• Stay informed on industry trends and best practices, sharing insights internally and with customers.

About You

What we are looking for includes:

Essential Criteria

• 5+ years in a customer-facing technical role (e.g., Solution Architect, Sales Engineer).
• Strong experience in solution selling, demonstrating value, and overcoming objections.
• Expertise in cloud platforms (AWS, GCP, Azure) and data platforms like Snowflake and Databricks.
• Deep understanding of relational (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL (MongoDB, Cassandra, DynamoDB) databases.
• Hands-on experience with APIs, Linux, SQL, and technical problem-solving.
• Excellent communication skills to engage technical and non-technical stakeholders.

Desirable Criteria

• Experience with Matillion products and ETL solutions.
• Knowledge of big data tech (Spark, PySpark), data lakes, MPP databases.
• Familiarity with version control (Git) and Python.
• Degree in Computer Science or related field (or equivalent experience).
• Experience with Salesforce.

Salary range: £66,080 - £99,120 annually, based on skills and experience.

Matillion offers a collaborative, fast-paced, and inclusive culture with benefits including equity, holidays, volunteering leave, health insurance, life insurance, pension, and mental health support.

More About Matillion

Trusted by enterprises like Cisco, Slack, and TUI, Matillion helps load, transform, and orchestrate data for diverse use cases. With over $300M in funding, we aim to power global data productivity. We are headquartered in Manchester, UK, and Denver, Colorado. We welcome applications from all backgrounds and are committed to diversity and inclusion.