Solutions Analyst

The Methodist Church in Britain; Wales; On-site; GBP 40,000 - 55,000; Full time

Job summary

Milford Haven Port Authority is seeking a Solutions Analyst to join the business improvement, data management and digital enablement workstream. You will analyse business requirements, design digital solutions and produce reporting to inform decisions, with hands-on Power Platform delivery and SharePoint Online administration.

The role involves travel between MHPA sites and occasional out-of-hours work. ICT qualification and Power Platform certs are central to fit and you will keep current with

Qualifications

• HND, degree or equivalent experience in an ICT-related discipline.
• Microsoft Power Platform certifications.

Responsibilities

• Gather, analyse and document business requirements with stakeholders.
• Lead workshops and process reviews to identify needs and improvement opportunities.
• Produce business requirements, process maps, solution designs and documentation.
• Design, develop and maintain Power Apps, Power Automate, Dataverse and Power Pages solutions.
• Develop and maintain SharePoint Online sites, lists, libraries and forms, including permissions.
• Analyse and optimise business processes, identifying automation and standardisation.
• Analyse data for trends and risks, and develop reports, dashboards and performance information.
• Support data quality and governance, including SQL querying and data extraction.
• Develop user guidance and training, and provide first-line support for solutions.
• Support projects from discovery through implementation and review.
• Track and report improvement benefits and outcomes.
• Keep current with Microsoft 365 and Power Platform, and contribute to governance standards.

Skills

Power Apps

Power Automate

Dataverse

Power Pages

SharePoint Online

Stakeholder management

Analytical thinking

Education

ICT-related degree or equivalent

Tools

APIs & integrations

Azure services

Power Platform governance

Job description

Solutions Analyst post at Milford Haven Port Authority, sitting within the organisation's business improvement, data management and digital enablement work. The role analyses business requirements, reviews processes, designs digital solutions and produces reporting that informs decisions. The post centres on Microsoft 365 technology, particularly Power Platform and SharePoint Online, and involves travel between MHPA sites and occasional out-of-hours working. Hands-on Power Platform experience and an ICT-related qualification or equivalent are central to fit.

What the job involves

• Gather, analyse and document business requirements with stakeholders
• Lead workshops and process reviews to identify needs and improvement opportunities
• Produce business requirements, process maps, solution designs and documentation
• Design, develop and maintain Power Apps, Power Automate, Dataverse and Power Pages solutions
• Develop and maintain SharePoint Online sites, lists, libraries and forms, including permissions
• Analyse and optimise business processes, identifying automation and standardisation
• Analyse data for trends and risks, and develop reports, dashboards and performance information
• Support data quality and governance, including SQL querying and data extraction
• Develop user guidance and training, and provide first-line support for solutions
• Support projects from discovery through implementation and review
• Track and report improvement benefits and outcomes
• Keep current with Microsoft 365 and Power Platform, and contribute to governance standards

Qualifications

• HND, degree or equivalent experience in an ICT-related discipline
• Microsoft Power Platform certifications

Experience

• Significant hands-on experience with Power Apps, Power Automate, Dataverse and Power Pages
• Significant SharePoint Online administration and development experience
• Integrating Microsoft 365 services and business applications
• Working with APIs, connectors and system integrations
• Working with Azure services and integrations
• Gathering and documenting business requirements

Skills & knowledge

• Producing technical and functional documentation
• Understanding of Power Platform governance, security and environment management
• Knowledge of Microsoft Entra ID authentication and permissions
• Translating complex business needs into practical technical solutions
• Strong stakeholder management and communication
• Excellent analytical and problem-solving abilities

Other

• Basic project management experience, delivering on time and on budget

Nice to have

• Experience developing reports and dashboards in Power BI
• Strong SQL development, including query writing, optimisation and database analysis
• Knowledge of Microsoft Fabric
• Experience working in Agile delivery environments
• PRINCE2 certification