Solution Experts Team Lead - Trading and Shipping

Windward; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prominent technology firm in London is looking for a Solution Expert Manager to lead a high-performing team and drive innovation in AI-driven solutions. The role involves strategic planning, team development, and cross-functional collaboration within a fast-paced environment. Ideal candidates will have significant experience in SaaS and the maritime industry, alongside outstanding interpersonal skills.

Qualifications

• 5 years of experience as a Solution Expert / Pre-Sales Manager in a SaaS company.
• 2+ years leading a global team of at least 5 Solution Experts.
• Experience in the shipping / Maritime industry is a huge advantage.

Responsibilities

• Lead, coach, and grow a high-performing SEM team.
• Define and execute presales strategies aligned with market trends.
• Provide guidance on AI and Generative AI demonstrations.

Skills

Team Leadership

Sales Execution

AI Solutions

Interpersonal Skills

Tools

CRM (Salesforce)

Job description

Overview

• Sales
• UK/Europe
• Senior
• Full-time

Description

A unique opportunity to join a company that is making a difference in the business world!

Windward provides energy companies, traders, banks, and shipowners with an in-depth understanding of the maritime ecosystem by fusing AI, generative AI, big data, and maritime expertise.

We are seeking an experienced manager to lead the commercial Solution Expert Manager (SEM) team. In this role, you will work closely with the Trading and Shipping SEMs team and our sales directors to establish new business relationships and achieve targeted revenue objectives across the globe.

This position is based in London and reports to the Head of Global SE.

Our work environment is dynamic, fun, and fast-paced, enabling you to take initiative and grow alongside the company.

SEM Team Lead Main Responsibilities:

• Team Leadership & Development - Lead, coach, and grow a high-performing SEM team by setting clear goals and enhancing their technology and technical capabilities.
• Strategic & Operational Planning - Shape and execute presales strategies that align with market trends and company direction, including the shift to the Service as Software model.
• Technical Leadership & Enablement - Provide expert guidance and training on how to deliver impactful AI-driven & Gen AI technical demonstrations that translate complex technology into customer value.
• Cross-Functional Collaboration - Act as the strategic liaison between sales, technical, and client teams to co-create effective, customer-centric AI and Generative AI solutions.
• Sales Execution & Acceleration - Support portfolio-based sales by driving tailored proposals and helping secure high-impact deals through technical and business alignment.

Responsibilities

• Lead, coach, and grow a high-performing SEM team with clear goals.
• Define and execute presales strategies aligned with market trends and company direction.
• Provide expert guidance on AI and Generative AI demonstrations to translate technology into customer value.
• Collaborate with sales, technical, and client teams to deliver customer-centric AI solutions.
• Support sales with tailored proposals and help close high-impact deals.

Requirements

• 5 years of experience as a Solution Expert / Pre-Sales Manager in a SaaS company.
• At least 2 years of experience leading a global team of at least 5 Solution Experts / Pre-Sales.
• Experience selling into the shipping / Maritime industry - Huge Advantage.
• Experience in compliance risk analysis and familiarity with its valuation methodologies - Advantage.
• Experience with complex Sales, preferably with AI solutions.
• In-depth understanding of how decisions are made in enterprise dynamic environments.
• Willingness to travel as needed.
• Excellent interpersonal skills, quick learner, curious, and open-minded.
• Familiarity with CRM (Salesforce, etc) - an advantage.
• Experience working in a global company with HQ outside Europe - an advantage.