Solution Engineer

Salesforce, Inc..; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading company in technology solutions seeks a Solution Engineer to enhance customer experiences by delivering innovative Salesforce solutions. This role will involve collaborating with sales teams, addressing customer needs, and developing compelling product demonstrations to drive sales success. Ideal candidates will possess strong technical and sales skills, along with the ability to communicate effectively with diverse stakeholders.

Qualifications

• Understanding business requirements and presenting those needs.
• Track record of consultancy or solution engineering success.
• Proven communication and relationship-building skills.

Responsibilities

• Understand customer needs and tailor Salesforce’s product solutions.
• Build and present customized demos of Salesforce products.
• Lead the technical side of the sales cycle.

Skills

Technical skills

Sales skills

Communication skills

Time management

Problem-solving

Curiosity

Education

Salesforce Product knowledge and certifications

Job description

As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

A successful candidate should bring technical and sales skills that establish credibility and a confident presence and assure both internal and external stakeholders, customers, and partners. Our team engages across the sales organization to develop a ground-breaking vision using Salesforce technology solutions while overcoming technical objections within sophisticated sales campaigns while also driving enablement.

Responsibilities

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Understanding the outstanding business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation and interpersonal communication and relationship skills.
• Confirmed time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in multifaceted, energizing environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred Qualifications:

• Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions
• Salesforce Product knowledge and certifications