Solution Engineer

Greg's List - DC; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

A leading tech company seeks a 'Solution Engineer' in London to enhance customer experiences through innovative Salesforce solutions. This role involves collaborating with sales teams to deliver tailored demonstrations, understand client needs, and utilize technical knowledge to drive sales success. Ideal candidates will possess strong communication and problem-solving skillsets and a passion for technology.

Benefits

Disability Confident employer support

Inclusive work environment

Internal training programs and mentorship

Qualifications

• Technical understanding to solve customer business challenges.
• Proven ability in solution engineering across industries.
• Strong interpersonal skills to engage stakeholders.

Responsibilities

• Understand customer needs and validate Salesforce solutions.
• Build and present custom demos to key decision-makers.
• Lead the technical side of the sales cycle.

Skills

Communication

Problem Solving

Technical Skills

Sales Skills

Education

Relevant Degree or Certification

Tools

Salesforce

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As a Solution Engineer, also known as a 'Presales Consultant,' 'Sales Consultant', ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
A successful candidate should bring technical and sales skills that establish credibility and a confident presence and assure both internal and external stakeholders, customers, and partners. Our team engages across the sales organization to develop a ground-breaking vision using Salesforce technology solutions while overcoming technical objections within sophisticated sales campaigns while also driving enablement.

Responsibilities

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Understanding the outstanding business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation and interpersonal communication and relationship skills.
• Confirmed time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in multifaceted, energizing environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred Qualifications:

• Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions
• Salesforce Product knowledge and certifications

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.