Overview
Job Description
- The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.
English speaking required. German speaking preferred. This position is remote in the UK, Germany, Netherlands, or Portugal.
What you will be doing
- Lead requirements analysis and consult on recommended practices for enterprise solutions from both a business and technical perspective
- Design solutions in which extensive experience and best practice knowledge is considered or applied
- Compose and deliver requirements documentation and accurately estimate time to complete solution deployment
- Lead the demonstration of the configured solution or prototypes of the solution while maintaing stakeholder buy in and managing scope expectations
- Build solution, including configuring application development tools and integrations
- Test configured solution and ensure solution is optimal, resolving any issues and proactively advising the customer through their testing while controlling project scope
- Compose training materials and conduct training sessions for customer that demonstrates the end to end functionality of the solution
- Develop a plan for migration utilizing best practice for migrating enterprise solutions
- Transition key information to the technical support team to ensure continued successful support of customer
- Participate in pre-sales opportunities with Sales and Business Development team to provide technical or industry knowledge toward work estimates and transition to the engagement delivery team as needed
- Train and coach internal and external stakeholders on solutions and the company's project methodology
- Be a trusted advisor to the customer and drive future engagement opportunities where appropriate
- Provide guidance to other team members and contribute to team process documentation and best practices
What will make you successful
- Bachelor's Degree or equivalent
- Healthcare experience
- Skilled with scripting, system architecture, or relational databases
- Experience configuring and implementing a technical solution
- Able to thrive in a fast paced, deadline driven environment
- Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
- Strong at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
- Organized and experienced at successfully multi-tasking
- Strong collaboration skills, applied successfully within team as well as with other areas
- Self-motivated with the ability to manage projects to completion with minimal oversight
- Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
- Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job