Solution Consultant

Benefex Limited; Southampton; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the UK is seeking a Solution Consultant to own solution design and deliver tailored employee benefit solutions. The role involves leading collaboration with clients, translating requirements into solutions, and ensuring an excellent user experience. Candidates should possess strong communication skills and experience in project delivery. The position offers a flexible working environment, opportunities for personal development, and access to award-winning benefits.

Benefits

Flexible work setup

Access to award-winning benefits platform

Regular social events

Volunteer days

Qualifications

• Experience ideally in project delivery or consulting environment.
• Familiarity with systems integration is a plus.
• Desirable: experience with large multinational client projects.

Responsibilities

• Lead collaboration with clients and providers throughout the project lifecycle.
• Collect and document client requirements and translate into clear solutions.
• Ensure an excellent user experience for employees and administrators.

Skills

Strong working proficiency in English

Experience in customer-facing roles

Proven track record managing multiple projects

Great communicator

Collaborative team player

Natural problem solver

Tools

HR systems

Payroll systems

Job description

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why apply?

• Be part of a global company that’s transforming the future of work
• Gain exposure to international projects and clients
• Work with modern technology and continuously grow your skills
• Join a warm, collaborative culture that celebrates innovation
• Access flexible working, social events, and great employee benefits

About the role:

The Solution Consultant plays a critical role in the success of any project. They act as a bridge between the client and the internal technical team. They are responsible for engaging with clients and providers alike to gather all relevant requirements needed to design a Benifex best practice solution. The design process is a collaborative effort which the Solution Consultant coordinates within the cross-functional project team. Subsequently, it is the Solution Consultant's responsibility to guide the client and provider to the Benifex best practice solution.

You’ll be at the heart of delivering tailored, high-quality employee benefit solutions across global markets. This role suits someone who is proactive, solution-oriented, and comfortable translating technical concepts into simple, clear ideas.

What You’ll Do:

Own solution design & delivery

• Lead collaboration with clients, brokers, and providers throughout the project lifecycle
• Collect and document client requirements and translate them into clear solution designs
• Work closely with technical colleagues to ensure solutions are feasible and aligned with client goals
• Identify potential risks and create resilient end-to-end solutions
• Ensure an excellent user experience for both employees and administrators
• Build trusted relationships with key client stakeholders

Share your expertise internally

• Support product development and contribute to internal solution best practices
• Join sales meetings as a solution expert when needed
• Share insights about technical benefit setups and integrations
• Help improve and standardize internal implementation processes
• Stay up to date on global benefits trends and bring that knowledge to the team
• Be a role model within the consulting team, setting high standards and mentoring others

What We’re Looking For:

• Strong working proficiency in English
• Experience in customer-facing roles, ideally in a project delivery or consulting environment
• Proven track record managing multiple projects at once
• Familiarity with systems integration (HR or Payroll systems is a plus)
• A natural problem solver who challenges the status quo and drives improvements
• Great communicator — able to simplify complex concepts for any audience
• A collaborative team player who thrives in cross-functional environments

Desirable:

• Experience implementing large complex multi-national client-facing technology projects
• Benefits experience from either working for a benefits tech company, implementing benefits tech within your organisation, being a tech-savvy individual in the benefits sector.

What you will get:

• A clear path for progression and personal development
• Be part of a people-first culture- A workplace that values well-being, diversity, and belonging.
• Work alongside passionate, collaborative colleagues in a fast-growing, global company
• Access to our award-winning benefits platform
• Hybrid working
• Workation – work abroad within the EU & UK (2 weeks/quarter)
• Regular social events and activities
• Volunteer days – 2 paid days annually to give back to the community.

Location:Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK.

Apply now with your CV in English and/or LinkedIn profile. Applications are reviewed continuously—apply as soon as possible!

Do you need reasonable adjustments for interviews? Let us know by replying to the email you’ll receive after applying.