Solution Architect-UK & Europe CIO

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Hybrid – attached to our office in Solihull or Hook, with regular UK travel
Full Time, Permanent
Salary - £65k-£75k depending on experience.

Here at Serco, we’re committed to delivering world-class public services that make a difference. As an IT Solution Architect, you’ll play a pivotal role in shaping secure, scalable, and efficient IT solutions that support our Defence customers and align with strategic business needs.

You’ll work at the heart of our bid teams to define and deliver robust technical architectures aligned with customer, security, and operational requirements. You’ll take end-to-end ownership of IT solution design for bids and contracts, particularly within the Defence sector, and collaborate with a wide range of internal and external stakeholders to ensure architecture integrity and alignment with business goals.

As part of this you’ll:

1. Lead the design and development of IT architectures based on customer needs and business goals
2. Capture and assess requirements to recommend fit-for-purpose solution components
3. Define and model system interactions, APIs, and service integrations
4. Act as Technical Design Authority across IT systems and solution components
5. Ensure solutions comply with Serco’s architecture principles and governance frameworks
6. Collaborate closely with Information Assurance teams to meet security standards
7. Deliver comprehensive solution designs including cost and implementation plans
8. Support new business opportunities through solution development, bid governance, stakeholder alignment, and solution assurance through delivery

What you’ll need to do the role:

1. A degree in an IT-related discipline
2. Strong understanding of applications architecture and Agile methodologies
3. Proven experience designing IT systems for Government bids and contracts
4. Familiarity with line of business applications such as Facilities Management, Asset Management and Case Management.
5. Knowledge of modern IT infrastructure, applications, and cloud technologies
6. Excellent problem-solving and communication skills
7. A collaborative mindset and ability to manage priorities in a fast-paced environment
8. Experience working to MOD/Government IT standards (desirable)
9. Be willing to undergo security clearance (BPSS minimum)

Why Serco:

Serco’s purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.

In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

1. 25 days annual leave plus bank holidays.
2. Annual leave purchase scheme.
3. Up to 6% contributory pension scheme
4. Flexible working options.
5. Free onsite parking.
6. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
7. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
8. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
9. A safe and supportive culture.
10. A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.