Solution Architect - ServiceNow

ZipRecruiter; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A high-profile organisation in the North West is seeking a Solution Architect with deep expertise in ServiceNow and Microsoft Power Platform. This role involves leading end-to-end solution design for a major digital transformation programme. The ideal candidate will have a strong architectural mindset and a proven track record in enterprise environments. This is a hybrid role requiring 2-3 days onsite per week.

Qualifications

• Proven track record as a Solution Architect in enterprise environments.
• Deep, hands-on experience across ServiceNow modules.
• Strong knowledge of Microsoft Power Platform.

Responsibilities

• Lead end-to-end solution design across transformation workstreams.
• Provide architectural direction for ServiceNow implementations.
• Translate business requirements into well-architected technical solutions.

Skills

Solution Architect experience

ServiceNow modules (SPM, IRM, H&S, HR)

Microsoft Power Platform

REST and SOAP API integration

Experience with Dataverse

Job description

Job Description

Job Title: Solution Architect - ServiceNow
Location: North West (Hybrid - 2- 3 Days Onsite Required)
Contract Type: 6 months (Outside IR35)

I'm currently working with a key client who is looking for an experienced Solution Architect to support a major digital transformation programme. This is a fantastic opportunity to join a high-profile organisation as they continue to develop and scale their enterprise technology platforms.

We're specifically looking for someone with deep experience across ServiceNow and Microsoft Power Platform, with a strong architectural mindset and the ability to lead cross-functional delivery.

Role Overview

As the Solution Architect, you'll be responsible for designing and overseeing the delivery of complex, scalable solutions that align with the client's enterprise architecture and business goals. This is a hands-on architectural role and will suit someone who thrives in a fast-paced, high-impact environment.

Key Responsibilities

• Lead end-to-end solution design across transformation workstreams

• Provide architectural direction for ServiceNow implementations, especially in:

  • Strategic Portfolio Management (SPM)

  • Health & Safety (H&S)

  • Integrated Risk Management (IRM)

  • Human Resources (HR)

• Drive enterprise adoption of Microsoft Power Platform (Power Apps & Power Automate)

• Define and implement integration patterns using REST/SOAP APIs

• Leverage Dataverse within Power Platform architecture

• Contribute to the client's advancement of ServiceNow's Common Service Data Model (CSDM)

• Work closely with stakeholders and delivery teams to ensure quality, scalable outcomes

• Translate business requirements into well-architected technical solutions

Key Skills & Experience

Essential:

• Proven track record as a Solution Architect in enterprise environments

• Deep, hands-on experience across ServiceNow modules (SPM, IRM, H&S, HR)

• Strong knowledge of Microsoft Power Platform, especially Power Apps and Power Automate

• Expertise in REST and SOAP API integration

• Experience with Dataverse and its application in enterprise solutions

Nice to Have:

• Familiarity with ServiceNow CSDM in large-scale environments

Contract Details

• Location: North West - 2- 3 days onsite required

• Contract Length: 6 months

• IR35 Status: Outside IR35

If you're a hands-on architect who enjoys delivering impactful solutions at scale, and you're available for a new contract, I'd love to hear from you.

Please note: The onsite requirement (2-3 days per week in the North West) is essential for this role.