Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to [...]

JR United Kingdom; Kingston upon Hull; Hybrid; GBP 90,000 - 110,000; Full time

Job summary

Une entreprise de services financiers de premier plan recherche un architecte de solutions avec une expérience dans le secteur des services clients. Vous travaillerez en collaboration avec des équipes de produits pour définir des feuilles de route technologiques et garantir une mise en œuvre réussie des solutions. Cette position permanente propose un travail hybride avec un salaire allant jusqu'à 110k£ et un bonus de 18% en plus d'un excellent plan de pension.

Benefits

Excellent pension plan

Up to 18% bonus

Qualifications

• Expérience en tant qu'architecte de solutions dans des organisations de taille moyenne à grande.
• Expertise dans la conception de solutions avec Salesforce, de préférence Financial Services Cloud.
• Connaissance en architecture de solutions centrées sur le client.

Responsibilities

• Travailler avec les équipes produits axées sur la clientèle pour définir et livrer des feuilles de route technologiques.
• Assurer la mise en œuvre réussie des architectures de solutions.

Skills

Solution Architecture

Agile

Customer Journey

Salesforce

Digital-focused solution architecture

Job description

Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to £110k + excellent package, Kingston upon Hull, East Yorkshire

Client:

Hawksworth

Location:

Kingston upon Hull, East Yorkshire, United Kingdom

Job Category:

Other

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Hawksworth is recruiting a Solution Architect with experience in the Customer Service line for a large organization. This role involves working closely with Customer Focused Engineering product teams to define and deliver technology roadmaps and solution architectures, ensuring successful implementation.

• The position is permanent.
• Location: Kingston upon Hull, East Yorkshire
• Hybrid working with a minimum of once a month in the office
• Salary: Up to £110k + up to 18% bonus + excellent pension plan and benefits
• The client is a global Financial Services company; experience in Financial Services is highly desirable.

Required Skills and Experience:

• Experience as a Solution Architect in medium to large organizations
• Background in Agile, product-centric technology development, and digital-focused solution architecture with customer-centric functions
• End-to-end solution architecture for customer products, including design, modeling, coding frameworks, integrations, and operational ownership
• Expertise in designing solutions using Salesforce, preferably Financial Services Cloud
• Experience in enabling CRM within complex application ecosystems
• Customer Journey experience

If you have Solution Architecture experience focused on Customer Service, please apply now!

For inquiries, contact: [e-mail]