Solution Architect

ZipRecruiter; St. Ives; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

M Group Telecom is seeking a Solutions Architect to design technical solutions for a high-profile utility client. This hybrid role involves collaboration, remote work, and occasional travel, focusing on customer satisfaction and innovative infrastructure solutions. The ideal candidate will have a strong background in telecom technologies and excellent problem-solving skills, with the opportunity for growth in a supportive environment.

Benefits

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance programme

Life assurance

Enhanced maternity, paternity, and adoption leave

25 days annual leave plus bank holidays

Discretionary bonus scheme

Qualifications

• Minimum 5 years' experience in technical, solution design, or consultancy roles.
• Ability to influence stakeholders up to C-level.
• Proficient in Telco technologies.

Responsibilities

• Capture and analyze customer requirements to design scalable solutions.
• Serve as the key signoff authority for technical artefacts.
• Oversee quality assurance throughout the design and implementation process.

Skills

Presentation skills

Interpersonal skills

Problem-solving skills

Project management

Business analysis

Design methodology expertise

Education

University degree in business/technical subjects

Tools

MS Office

Telco technologies (SDH, IP Networking, MPLS, Microwave)

Job description

Job Description

About The Role

Right across infrastructure, there's a requirement to not only maintain but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. We focus on delivering essential infrastructure services for life, prioritizing safety, client, and customer satisfaction in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in delivering our tech-enabled future. We provide full network cycle services for fixed, private, and mobile operators. Our private networks team finds the best technology, manages assets, and refreshes systems.

With 24/7 network operations, we keep things running smoothly, including comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

Magdalene, part of M Group Services' Telecom Division, is seeking a Solutions Architect to design and deliver technical solutions for a high-profile utility client. This hybrid role involves office-based collaboration, remote work, and occasional travel.

What will you be doing?

• Capture and analyze customer requirements to design scalable, repeatable, and customized solutions, utilizing standard services where possible.
• Serve as the key signoff authority for technical artefacts, including designs, test approaches, and operational handovers.
• Influence and collaborate with customers and stakeholders, ensuring technical and project outcomes align with design principles.
• Build trusted relationships as the IP technical authority, offering end-to-end guidance.
• Design, support deployment, and ensure customer networks are fit for purpose, with templated, modular, and industrialized configurations.
• Oversee quality assurance throughout the design and implementation process to uphold standards.

What you'll bring?

• Minimum 5 years' experience in technical, solution design, or consultancy roles with SME and large customers.
• Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level.
• Strong project management, business analysis, and design methodology expertise (eTOM/ITIL).
• Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions.
• Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with advanced MS Office skills and industry certifications.
• University degree in business/technical subjects or equivalent.

What's in it for you?

We offer a range of benefits designed to support your life in and out of work, including:

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance programme
• My Rewards portal with retail discounts
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme
• Health Care Cash Plan
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend reward

About us

We aim to be an employer of choice, supporting diverse and talented people, including army veterans. Our ENABLE networks foster an inclusive environment where everyone belongs. Our values guide us to be responsible, innovative, collaborative, and ambitious, especially in delivering infrastructure services for life.

We offer industry-recognized programmes, training, and development opportunities for all career stages. It's an exceptional time to join M Group.

Note: Occasionally, job adverts might close before the stated closing date. Successful candidates may be subject to background checks and drug and alcohol testing as part of onboarding.