Solution Architect

British Airways PLC; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading airline in the UK is looking for a Solution Architect to drive innovation and efficiency across various business areas. The ideal candidate should have strong stakeholder management skills and AWS experience, along with a proactive mindset. This role offers excellent travel benefits and opportunities for career development.

Benefits

Staff travel benefits

Discounted airfares

Qualifications

• Strong stakeholder management skills, ability to balance priorities.
• Experience across architecture domains: business, data, application, technology.
• Excellent written and verbal communication skills.

Responsibilities

• Design and deliver innovative solutions aligned with strategic direction.
• Translate business needs into functional and non-functional designs.
• Collaborate with stakeholders to resolve conflicts and ensure alignment.

Skills

Stakeholder management

Proactive mindset

Collaboration

Communication skills

Tools

AWS

Agile frameworks

Job description

A career without limits

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Solution Architect

Shape the future of British Airways as a Solution Architect.

We have multiple opportunities available across distinct business areas, each playing a critical role in driving innovation, scalability, and efficiency across the airline.

Where You'll Work:

Operations Technology - focusing on essential aviation systems such as flight planning, crew applications, catering, and above/below wing operations.

Customer and Commercial Technology - driving digital innovation across BA.com, ancillary services, and contact centre platforms.

Enterprise Enablement & Platform Services - supporting foundational services across cloud, observability, HR systems, and internal tooling, ensuring BA Digital can operate securely and at scale.

We're building with a modern tech stack that includes cloud-native solutions on AWS, Java-based services, React and Angular for UI, and DevOps automation using GitHub and Terraform.

• Design and deliver innovative solutions that align with British Airways' strategic direction.
• Champion best-in-class, low-customisation solutions that integrate seamlessly with world-class applications.
• Translate business needs into functional and non-functional designs, aligning with enterprise architecture principles.
• Collaborate with stakeholders to understand requirements, resolve conflicts, and ensure architectural alignment.
• Review functional specifications and manage any deviations to maintain technical integrity.
• Work closely with product teams to ensure solutions are testable, auditable, and measurable.
• Build and maintain relationships with suppliers, approving third-party deliverables as required.
• Drive adherence to architectural standards, resolving or escalating non-compliance when necessary.
• Contribute to the creation of technical roadmaps and ensure solutions are future-proofed and strategically aligned.

WhatYou'll Do

• Design and deliver innovative solutions that align with British Airways' strategic direction.
• Champion best-in-class, low-customisation solutions that integrate seamlessly with world-class applications.
• Translate business needs into functional and non-functional designs, aligning with enterprise architecture principles.
• Collaborate with stakeholders to understand requirements, resolve conflicts, and ensure architectural alignment.
• Review functional specifications and manage any deviations to maintain technical integrity.
• Work closely with product teams to ensure solutions are testable, auditable, and measurable.
• Build and maintain relationships with suppliers, approving third-party deliverables as required.
• Drive adherence to architectural standards, resolving or escalating non-compliance when necessary.
• Contribute to the creation of technical roadmaps and ensure solutions are future-proofed and strategically aligned.

What You'll Bring

• Strong stakeholder management skills, with the ability to balance competing priorities and drive consensus.
• A track record of value-led service delivery and strategic business partnering.
• Deep experience across architecture domains: business, data, application, and technology.
• A proactive and collaborative mindset, with a focus on delivering outcomes through strong partnerships.
• Comfortable working in ambiguity, driving clarity and direction in a fast-paced environment.

Your Experience

• Proven background working with digital product teams and Agile frameworks (SAFe Agile experience ideal).
• Experience designing and delivering architecture within AWS cloud environments for operationally critical systems.
• Familiarity with incremental delivery, Agile planning, and product-focused organisations.
• Strong understanding of service-level agreements and system lifecycle management.
• Excellent written and verbal communication skills in English.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.