Solihull Independent Living Services (SILS) Development Officer

Solihull Community Housing; Metropolitan Borough of Solihull; On-site; GBP 32,000 - 42,000; Full time

Job summary

Solihull Community Housing is seeking a full-time permanent Solihull Independent Living (SILS) Development Officer to advance telecare solutions that promote independence, safety, and wellbeing.

You will lead market research, develop knowledge of telecare interventions, and support setup, installation and aftercare while communicating effectively with service users, families and professionals in the Solihull area.

Qualifications

• Experience or understanding of telecare and digital support solutions.
• Strong market research and analytical skills.
• Good IT knowledge and ability to use software for care settings.
• Experience in social care or support services is advantageous.

Responsibilities

• Lead the delivery and growth of the telecare contract.
• Oversee processes, billing and stock control for telecare services.
• Be a key contact for customers and professionals within Solihull.
• Develop and strengthen the telecare offer and raise awareness.

Skills

Telecare

Market research

IT knowledge

Social care experience

Driving licence

Job description

Are you passionate about using telecare to improve lives? We are seeking a full-time permanent Solihull Independent Living (SILS) Development Officer to work closely with individuals, families, and caregivers to identify, implement, and support varying telecare and digital based solutions that promote independence, safety, and wellbeing. You will be at the forefront of integrating telecare into care pathways, empowering service users and professionals alike.

The person we are looking for will be innovative and efficient in completing market research and understanding telecare solutions that are available. You will also be confident in developing your own knowledge and understanding of interventions to support our team in set up, installation and after care. You will excellent communicator, have a good understanding and/or experience of Social Care or Support Services and good IT knowledge.

You will also lead the service in the delivery and growth of the telecare contract, ensuring accurate oversight of processes, billing and stock control. You will be a key point of contact for customers and professionals, and work to develop and strengthen the service’s telecare offer and broaden general awareness of the service within Solihull.

To flourish as a SILS Development Officer you must possess a genuine desire to help vulnerable people. You will need to be compassionate, self-motivated, and a hardworking candidate to join our team. This position is a crucial role, and you will be working as a key representative for a business that helps thousands of vulnerable people each year.

A full driving licence is required for this role.

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Attached documents
Job Description & Person Specification