Solihull Assistant Manager - Spinners Solihull

Touchwood; Metropolitan Borough of Solihull; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading entertainment venue in Solihull is seeking an Assistant Manager to drive daily success and lead a passionate team. Candidates should have a solid background in hospitality, with at least one year of managerial experience. This full-time role offers competitive pay and several benefits including employee discounts and health programs.

Benefits

Company events

Discounted or free food

Employee discount

Health & wellbeing programme

Qualifications

• Minimum 1 year in a managerial role.
• At least 2 years in hospitality/customer service.
• A working knowledge of stock control.

Responsibilities

• Support day-to-day operations and lead shifts.
• Train and develop team members.
• Manage stock control and ordering.

Skills

Communication

Team Leadership

Organisational Skills

Customer Service

Job description

We are currently recruiting for an Assistant Managerat Spinners Solihull:

Are you ready for your next adventure? We're ready for someone to join us for the fun and grow with us!

Spinners is a premium competitive socialising venue with locations across the UK, combining next-level entertainment with stylish, luxurious design. Think duckpin bowling, electric darts, shuffleboard, electric clay shooting, and crazy golf – all under one plush roof. With a cocktail in hand and our signature cherry blossom tree glowing overhead, guests experience a whole new take on going out.

Founded in 2021, Spinners has already opened venues in Reading, Plymouth, and Solihull, with exciting new sites set to open in 2026. We’re a fast-growing, high-energy brand – and this is your chance to be part of our journey.

The Role:
We’re looking for a dynamic and experienced Assistant Manager to join our Solihull team. You’ll be instrumental in driving the day-to-day success of the venue, supporting the General Manager and leading a passionate team in delivering unforgettable customer experiences.

What We’re Looking For:
You're someone who thrives in a lively, customer-focused environment and knows how to lead by example. You have a love for hospitality, a head for business, and a hands-on approach to teamwork.

You’ll bring:
• A minimum of 1 year’s experience in a similar managerial role
• At least 2 years of hospitality and customer service experience
• A passion for food, drinks, entertainment – and creating unforgettable moments
• Confidence in managing and motivating a team
• Strong communication and people skills
• Excellent organisational and time-management abilities
• Initiative, drive, and a proactive mindset
• A positive, can-do attitude with plenty of energy
• A working knowledge of stock control and admin systems
• A Personal Licence (desirable but not essential)

Your Responsibilities:
• Support the General Manager in the day-to-day operations of the venue
• Lead shifts, manage teams, and ensure exceptional customer service at all times
• Oversee stock control, ordering, and variance reporting
• Train, and develop team members to uphold Spinners' high standards
• Respond to guest feedback and help maintain our reputation for quality
• Handle admin duties, including responding to emails and managing group/corporate bookings
• Drive continuous improvement and share new ideas to help the business grow

The Details:
• Contract: Full-time, 40 hours per week (includes weekends, evenings, and weekdays)
• Location: Solihull (you must live locally or be able to reliably commute)
• Right to work in the UK required

Job Types: Full-time, Permanent

Pay: From £27,040.00 per year

Benefits:
• Company events
• Discounted or free food
• Employee discount
• Health & wellbeing programme

Ability to commute/relocate:
• Solihull B91 3QW: reliably commute

Experience:
• Management: 1 year (required)
• Customer service: 2 years (required)

Licence/Certification:
• Personal Licence (preferred)