Solicitor/CILEX Lawyer/Experienced Paralegal - Vehicle Hire and Damage

DAC Beachcroft; Birmingham; Hybrid; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Discounted gym membership

Professional funding

Job summary

DAC Beachcroft is seeking an experienced Paralegal for our Credit Hire and Repair team in Birmingham or Newport, with remote working options. The role involves handling litigated motor claims, managing a caseload, and coordinating with clients across the firm.

The candidate should have 2+ years in litigated motor claims and credit hire experience. You will support senior lawyers, maintain case documentation, and contribute to marketing and client events while meeting service level agreements and

Qualifications

• At least 2 years+ experience handling litigated motor claims and managing your own caseload.
• Experience in credit hire is essential for this position.
• Prioritisation and organisation to manage time and deadlines.
• Strong interpersonal and communication skills; team player.
• IT literate with good Excel and Word skills.
• Commercial awareness to work within fee structures.
• Resilience and willingness to learn and adapt.

Responsibilities

• Provide a timely, professional service to clients in management of litigated vehicle hire and damage cases.
• Be responsible for a varied caseload of litigated work with supervision.
• Act as a point of contact for clients, with knowledge and skill commensurate with experience.
• Record timely and accurate management information and meet performance measures.
• Support marketing and business development activity within the team.

Skills

Litigated motor claims

Credit hire

Time management

Interpersonal skills

Oral & written communication

IT literacy

Commercial awareness

Resilience

Aptitude to learn

Cultural alignment

Tools

Excel

Word

Job description

Department: CSG - Casualty (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)

Location: Birmingham

Description

Our Credit Hire and Repair team works with over 40 insurance companies and self-insured corporates. The team deals with all aspects of defendant credit hire dispute resolution, providing an end to end solution. The team also provides pre-emptive advice on these issues whilst also assisting clients formulate their own strategies. This is a great opportunity for an experienced Paralegal to develop their career.

The team deals with claims from small track to multi track including fraudulent claims. Our team will also deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.

This role can be based from either our Birmingham or Newport office. We’re also open to remote working arrangements, with the expectation that the successful candidate will attend one of these offices at least once per month for training and client events.

Please note that remote working applications will be considered based on relevant experience and the ability to commute to either our Birmingham or Newport office as required.

Key Responsibilities

• Provide a timely, professional and high-quality service to clients in the management of litigated vehicle hire and damage cases.
• Be responsible for a varied caseload of litigated work with an appropriate level of supervision.
• Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience.
• Comply with internal and external service level agreements.
• To record timely and accurate management information.
• Meet individual performance measures.
• Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days).

Skills, Knowledge and Expertise

• At least 2 years+ experience handling litigated motor claims and managing your own caseload. Experience in credit hire is essential for this position.
• Prioritisation & Organisation skills – The ability to organise their own time, recognise what's a time pressure, what's important and when to ask for help.
• Good interpersonal skills to liaise with customers, clients and colleagues and be a real team player.
• Strong oral and written communication skills.
• Analytical skills – The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• IT skills - Be IT literate with a good working knowledge of Excel and Word.
• Commercial awareness – The ability to run a case within given fee structures.
• Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback.
• Aptitude to learn – The ability to learn new skills and retain knowledge
• Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

Benefits

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Note for Recruitment Agencies

DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL). Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable. For PSL queries, please contact: [e-mail] or [e-mail]