Paralegal - Insurance Litigation

DAC Beachcroft; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Discounted gym membership

Opportunities for growth and progression

Flexible working arrangements

Social events

Job summary

A leading legal firm in Birmingham is seeking Paralegals to join their insurance litigation teams. This permanent role offers the chance to develop legal skills across Triage and Property Recoveries. Candidates will manage a varied caseload, assess claims, and work closely with clients. The firm promotes a supportive workplace with opportunities for growth, flexibility, and a comprehensive benefits package including private medical insurance and discounted gym membership.

Qualifications

• Graduates and those with customer service or retail experience are welcome.
• Previous experience working in a legal environment is a plus.
• A passion for learning and being a team player is essential.
• Analytical mindset with ability to assess cases and arguments.

Responsibilities

• Provide high-quality service in managing recovery cases.
• Liaise with clients and assess case prospects.
• Handle pre-litigated and litigated work effectively.
• Negotiate and resolve claims professionally.

Skills

Prioritisation and Organisation Skills

Interpersonal skills

Analytical skills

Commercial sense

Resilience

Commitment and enthusiasm

Education

Graduate

Job description

Department: CSG - Property (Insurance / Damage / Recoveries / Subsidence)

Location: Birmingham

We are delighted to announce that we are looking for Paralegals to join us in Birmingham on a permanent basis.

We are looking for Paralegals to join our specialist insurance litigation teams at CSG. This is an excellent opportunity to develop your legal skills, knowledge and career in across our Triage, Motor Recoveries and Property Recoveries teams.

About the teams

• Our Triage team is key for direct client contact and preliminary assessment of claim prospects.
• Motor Recoveries and Property Recoveries will allow you to develop your technical ability across a number of perils: RTA, impact, escape of water, escape of oil, product liability, defective premises, accidental damage, fire, contribution or enforcement.
• A recovery claim is challenged on a number of grounds including liability, causation and quantum. As part of the small claim centre of excellence, you will progress your own cases through pre-action and litigation. As part of the recoveries (DA) team, you will handle your own caseload of Fast & Multi-Track matters, including liability disputes and a variety of litigated and pre‑litigated work. Joining our teams will give you the opportunity to build on your experience, legal knowledge and career within a supportive team and an ambitious firm.

This role will be situated in Birmingham, where you will be asked to come into the office 5 times a week during your probation period. After successfully passing probation you may move to a hybrid working pattern.

What you will do?

As a Paralegal at CSG you are expected to provide a timely, professional and high‑quality service to our clients in the management of pre‑litigated and litigated recovery cases.

• Screen matters for prospects and liaise with clients upon receipt of instructions.
• Review instructions and provide client advice on case prospects.
• Be responsible for a varied caseload of pre‑litigated and litigated work.
• Assess liability and quantum and develop an appropriate strategy for the case.
• Resolve claims through negotiation and litigation within client service standards.
• Instruct experts and counsel, draft Witness Statements and other Court documents.
• Maintain contact with our clients and their Customers whilst proactively managing their expectations.

Who you are

We are happy to hear from graduates and those with customer service or retail experience who are team players and have the passion for learning. We’d also like to hear from Paralegals who may already have experience working in a legal environment.

• Prioritisation and Organisation Skills – the ability to structure your time well, prioritise work effectively and recognise when to ask for help.
• Interpersonal skills – communication skills to liaise with clients, intermediaries and colleagues on the phone and in person.
• Analytical skills – The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• Commercial sense – The ability to know the principle or law but also know when it is worth pursuing it.
• Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback.
• Commitment and enthusiasm – with a professional attitude.
• Alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What’s in it for you?

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well‑rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Note for Recruitment Agencies

DAC Beachcroft manages all vacancies via our in‑house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL). Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable. For PSL queries, please contact: [e-mail] or [e-mail]