Software Trainer

Big Red Recruitment Midlands Limited; England; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading software training company in Milton Keynes seeks a Software Trainer to enhance user experience with their software platform used by UK universities. This role involves delivering training, supporting setups, and collaborating with teams to ensure customer satisfaction. The ideal candidate will have over 2 years of experience in software training and excellent communication skills. The position offers a salary of £35,000 - £40,000 along with various benefits including flexible working arrangements.

Benefits

25 days holiday (+ wellbeing days)

Enhanced pension

EV & cycle-to-work schemes

Private healthcare

Flexible benefits platform

Performance bonus

Qualifications

• 2+ years' experience in a software training or implementation role.
• Strong presentation and communication skills.
• Experience supporting end-users across diverse sectors.

Responsibilities

• Deliver training for new software implementations.
• Support setup/configuration and improve user feedback.
• Collaborate with Project Managers and Customer Success teams.

Skills

Presentation skills

Communication skills

Attention to detail

Data handling

User support

Job description

Are you a software trainer who wants to help users get the most out of an award-winning software platform used by 80% of UK universities?

You will be joining a customer-focused software business in the education space, delivering training as part of new implementations and ongoing projects. You will shape how customers adopt the software, support setup/configuration, and champion user feedback to improve the product.

You will work closely with Project Managers, Product, and Customer Success, helping ensure every customer feels confident and supported - whether onsite or online.

Location: Milton Keynes with a hybrid & UK-wide travelling split

Salary: £35,000 - £40,000

Benefits: 25 days holiday (+ wellbeing days), enhanced pension, EV & cycle-to-work schemes, private healthcare, flexible benefits platform, performance bonus, and more.

Ideally, you will have:

• 2+ years' experience in a software training or implementation role
• Strong presentation and communication skills
• Excellent attention to detail and data handling
• Experience supporting end-users across diverse sectors
• Willingness to travel across the UK & Ireland, and occasionally overseas

We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.

We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.