Software Support Engineer

Redline Group Ltd; Newport; On-site; GBP 30,000 - 45,000; Full time

Job summary

A multinational electrical engineering company in Isle of Wight is seeking a Software Support Engineer to provide technical support to global customers and facilitate communication with the R&D team. Ideal candidates will have a degree in engineering or a related field alongside strong troubleshooting skills and experience in software delivery. This role offers excellent career progression opportunities.

Qualifications

• Degree level technical qualifications in engineering or software-related subjects.
• Proven experience in troubleshooting and deploying software packages and solutions.
• Strong background in software and systems engineering.
• Experience with Microsoft operating systems set-up and troubleshooting.
• Knowledge of relational databases, networking, and communication protocols.
• Good communication skills both verbal and written.

Responsibilities

• Provide technical support to existing customers globally.
• Enable communication between customers and the R&D team.
• Recommend technical solutions to meet customer needs.

Skills

Troubleshooting software

Communication skills

Software engineering

Microsoft OS support

Education

Degree in engineering or software-related subjects

Job description

We have an exciting new job opportunity for a Software Support Engineer based in Isle of Wight, to join this electrical engineering and software company.

As a Software Support Engineer, you will provide technical support to existing customers globally and enable the communication between customers and the R&D team. You will provide support and guidance to global customers to understand their requirements and recommend technical solutions to meet their needs.

Key skills required for this job as Software Support Engineer, based in Isle of Wight:

Degree level technical qualifications in engineering or software-related subjects
Proven experience in troubleshooting and deploying software packages and solutions
Strong background in software and systems engineering
Experience with Microsoft operating systems set-up and troubleshooting
Knowledge of relational databases, networking and communication protocols
Good communication skills both verbal and written

This position as Software Support Engineer will be based on site in Isle of Wight.

This is a fantastic chance to join a multinational company who can offer the opportunity of career progression and personal development, working on the latest technology.

To apply for the position as Software Support Engineer, please send a copy of your CV to (url removed), or for more information contact Ricky Wilcocks on (phone number removed) or (phone number removed)

Job Info

Job Title:

Software Support Engineer

Company:

Redline Group Ltd

Location:

Newport, Isle of Wight

Posted:

Aug 5th 2025

Closes:

Sep 5th 2025

Sector:

IT

Contract:

Permanent

Hours:

Full Time

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