Software Support Engineer

Redline Group Ltd; England; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading global engineering business is seeking a Software Support Engineer based in Eastbourne to work on cutting-edge technology. This role involves troubleshooting and providing customer support within complex environments, ensuring integration and seamless operations. Ideal candidates will possess relevant skills in software architecture and have experience in similar roles.

Qualifications

• Experience supporting custom software deployed across customer sites.
• Familiarity with networking and infrastructure issues.
• Knowledge of troubleshooting, integration, and architecture.

Responsibilities

• Troubleshooting across virtual server environments for various clients.
• Providing customer support for machine-to-machine communications.
• Diagnosing issues stemming from customer environments or software.

Skills

Troubleshooting

Customer Support

Software Architecture

C#

SQL Server

Linux

Job description

Are you a Software Support Engineer based in Eastbourne, East Sussex, looking for a new job working on cutting edge technology with a global engineering business?

The Software Support Engineer job, based in Eastbourne will be responsible for troubleshooting across virtual server environments across a variety of global clients.This will include providing customer support for machine-to-machine communications.The software support engineer will be working with SQL Server, Linux, and bespoke software running in complex customer environments.

Skills and Competencies required of the Ideal Software Support Engineer job will include:

• Currently working at a software solution provider with experience supporting custom software deployed across customer sites.
• Familiar with software architecture and how systems interact.
• Must be capable of diagnosing whether issues stem from the customer's environment, networking, infrastructure, or the software itself.
• Familiarity with C# /.NET is a plus, but not essential, could be C++, etc.The focus is on troubleshooting, integration, and architecture.

My client offer extensive hybrid working but need candidates to be able to attend the Eastbourne site at short notice.They will also provide Visa sponsorship if you are already in the UK and able to travel internationally without any restrictions.

This is a fantastic job opportunity to join a team of professionals to support the next generation of their complex, semiconductor products.If you have any specific questions about this Software Support Engineer job, Eastbourne please call Ricky Wilcocks on 01582 878810 or 079317 88834.To apply email: [e-mail]