Software Operations Manager

JR United Kingdom; Warrington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK seeks a Software Operations Manager based in London. This role involves overseeing the delivery of SaaS and Cloud solutions, managing stakeholder relationships, and ensuring procurement excellence. The ideal candidate will bring substantial experience in business management, agile processes, and data-driven project delivery. This position requires SC Clearance for public sector projects.

Qualifications

• Extensive experience in managing software tools and digital projects.
• Proven track record in operational delivery and requirements gathering.
• Strong skills in administration and IT support.

Responsibilities

• Ensure high-quality delivery of critical SaaS and Cloud software tools.
• Support strategic contract management for software tools like AWS and GitHub.
• Lead initiatives to improve internal processes in an agile environment.

Skills

Business management

Procurement

Agile project management

Collaboration

Problem-solving

Data-driven decision making

Administration

IT support

Microsoft Excel

Job description

Job Title: Software Operations Manager

Location:

London

Day Rate:

up to 500

Requirements:

• This role requires SC Clearance.

Responsibilities:

• Operational Management: Ensure high-quality delivery of critical SaaS, Cloud, and installed software tools. Collaborate with Technology, Security, Finance, Procurement, Business Operations, and People teams.
• Governance & Reporting: Support strategic contract management for software tools like AWS, GitHub, Docker, acting as a point of contact for senior technical stakeholders.
• Innovation & Improvement: Lead initiatives to improve and streamline internal processes in an agile environment.
• Business Case Development: Assist in developing and reviewing Business Cases for software projects and procurements.
• Communications: Manage stakeholder relationships and communicate effectively with internal and external parties.
• Business Planning: Collaborate with Business and Finance teams to ensure procurement excellence and develop requirements for contracts.

Candidate Profile:

• Extensive knowledge and experience in business management, procurement, planning, and reporting, especially in managing software tools and digital projects in large organizations.
• Proven track record in collaboration, operational delivery, requirements gathering, problem-solving, and managing suppliers with accurate performance data.
• Ability to manage multiple initiatives concurrently and effectively.
• Experience in data-driven decision making, change management, and agile project management.
• Familiarity with public sector and government processes.
• Strong skills in administration, IT support, Google Sheets, or Microsoft Excel, with attention to detail.
• Ability to challenge colleagues constructively.