Software Engineering Manager I (Platform)

Henry Schein One group; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Henry Schein One UK is seeking a Senior Software Engineering Lead to guide a team of engineers, shape architectural choices, and ensure reliable, scalable systems.

You will drive modernization efforts, including a migration to React, improve incident playbooks and observability, and align delivery with business goals in a fast‑paced environment.

Qualifications

• Proven leadership in software engineering and team delivery.
• Experience guiding architectural decisions for scalable systems.
• Strong collaboration with product and cross‑functional partners.

Responsibilities

• Lead a team of around 4–6 software engineers, balancing hands‑on leadership with people management.
• Collaborate with product managers, engineers and stakeholders on projects.
• Drive pragmatic architecture balancing scalability, security, cost and simplicity.
• Establish coding standards and review processes to raise quality.

Skills

Leadership

Team leadership

Architectural decisions

React experience

AWS stack

Tools

Ruby on Rails

React

AWS

Azure

New Relic

Job description

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world‑class SaaS products.

Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

What We Do

Dentally solves real-world challenges at scale in the UK, Canada and APAC across;

• Clinical-AI-powered diagnosis for early detection of disease and mouth cancer. AI transcription for more accurate note taking. Advanced 3D + 4D imaging for deeper clinical insight.

• Practice Management-Automate every aspect of running a dental practice, from appointments, payments and patient communications to workflows, analytics and third‑party integrations. Built to reduce admin and give teams more time to focus on patients.

• Patient Experience-A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old‑school phone calls and paper forms.

Product Development Culture

We are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.

At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next

Our Tech & Tools

• AWS, AWS Serverless, Azure

• AWS CDK for C#, SST

• ECS, Linux, Ansible, Packer

• New Relic, Insight Hub

Product Development Stacks:

• Ruby, Ruby on Rails, Ember.js, JavaScript

• NodeJS, TypeScript, Angular, TailwindCSS

• .NET 7, Blazor WebAssembly

• Puma, Sidekiq

• Postgres, Redis

• GitHub, AzureDevOps, Slite, Slack

Your Impact

You’ll shape the team’s technical excellence by driving sound architectural decisions, raising engineering standards, and ensuring our systems are resilient, scalable, and easy to evolve. Your influence will streamline development workflows, reduce friction, and create an environment where engineers can move quickly without compromising quality. You’ll lead the strategic migration from our legacy framework to React, positioning us with modern tooling and improved maintainability. You’ll strengthen our operational readiness by improving incident playbooks, observability, and team preparedness. Through clear communication and structured planning, you’ll enable predictable delivery, better alignment with stakeholders, and a culture of continuous improvement. Your leadership will directly improve reliability, developer experience, and long-term product stability.

What You'll Do

• You will lead a team of around 4–6 software engineers, balancing hands‑on technical leadership (about 40%, including coding and technical decisions) with people management, planning, and delivery execution.

• Working effectively with product managers, other engineers and business stakeholders on projects.

• Guide the team toward pragmatic architectural choices that balance scalability, security, cost, and simplicity.

• Establish and reinforce coding standards, patterns, and best practices through thoughtful code reviews and documentation.

• Identify workflow bottlenecks and drive improvements to tooling, automation, local environments, and CI/CD pipelines.

• Maintain clear, actionable incident playbooks and improve monitoring and alerting to reduce noise and increase confidence.

• Break down work into well scoped increments and support predictable delivery through strong planning and risk management.

• Champion reliability by ensuring services meet SLAs and SLOs, have meaningful observability, and undergo effective post incident improvement.

• Automate manual or repetitive processes to increase engineering efficiency and reduce operational toil.

• Communicate technical decisions, risks, and trade‑offs clearly to Product and cross-functional partners.

• Ensure engineering governance controls, testing requirements, and stage gates are consistently followed.

You will work in an AWS infrastructure stack, with access to the advantages of Henry Schein One’s close AWS partnership.

As a people leader you will:

• Lead and develop a high‑performing team, motivating and inspiring your team to reach and exceed all set target.

• Coach all team members in best practices, fostering a culture of continuous development.

• Ensure all team members have clear, up‑to‑date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement and accountability.

• Maintain a trusting, collaborative environment, enabling the team to thrive.

• Lead the recruitment efforts for your team, identifying and hiring top talent.

• Promote an inclusive and diverse culture, in line with Henry Schein One values.

What You'll Bring With You

• Strong experience in a software engineering team leadership role.

• Experience of working in a shared responsibility leadership environment (Engineering, Product, Design and Data), taking strong accountability for your discipline area.

• (Preferred) Experience of leveraging AI and LLM tooling and developing AI-powered customer‑facing features.

• Ability to use data and anecdotal evidence to drive change.

• Ability to pivot as priorities and needs change without losing sight of long‑term strategy.

• A curious mind: You want to explore the unknown and brave enough to disrupt your own ways of working, and able to bring that to you teams.

• Relentless focus on business and customer impact over raw technical output with an ability to thrive in a fast‑paced environment.

• Full Stack / Backend: Background in highly scalable systems, preferably built in Ruby on Rails.

• Building systems on the AWS stack preferable.

• Front End:
  - Strong React experience.
  - Willingness to learn new frameworks.

Diversity

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal‑opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

Our Values

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:

• Working as one

• Making it easy

• Caring about care

• Making it happen

Our Hiring Process

We've made our process as simple as possible whilst also allowing youto meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks.

• Intro call with a member of our Talent Team

• 1st stage interview with the hiring manager

• 2nd stage technical (Engineering)

• *Senior level roles typically involve a 3rd stage with our leadership team*