Software Engineer III - SRE and Support

J.P. Morgan; Glasgow; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Software Engineer III, where you'll elevate your career by supporting innovative technology solutions in payments technology. In this dynamic role, you'll design and deliver market-leading products while collaborating within an agile team. Your expertise in software engineering concepts and hands-on experience with modern programming languages will drive improvements across diverse technical areas. This is an exciting opportunity to contribute to a culture of diversity, equity, and inclusion while working with cutting-edge technologies in a large-scale environment.

Qualifications

• Hands-on experience in system design and application development.
• Solid understanding of the Software Development Life Cycle.

Responsibilities

• Execute software solutions, design, development, and troubleshooting.
• Gather and analyze data to improve software applications.

Skills

Software Engineering Concepts

System Design

Application Development

Kubernetes

Amazon Web Services

Agile Methodologies

CI/CD

Incident Management

Problem Management

Education

Formal Training in Software Engineering

Tools

ServiceNow

Jira Service Desk

Geneos

Grafana

Splunk

DynaTrace

Oracle

Job description

Advance your software engineering career as a Software Engineer III, supporting and delivering innovative technology solutions in payments technology.

Are you ready to elevate your software engineering career? Join JPMorgan Chase as a Software Engineer III within the Test Integration and Implementation Payments Technology Team in the Commercial & Investment Bank line of business. As a seasoned member of an agile team, you'll support, design, and deliver market-leading technology products securely and scalably, supporting the firm’s business objectives across multiple technical areas.

Job Responsibilities

• Execute software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.
• Support application and infrastructure non-production environments.
• Produce architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets to continuously improve software applications and systems.
• Proactively identify hidden problems and patterns in data, using insights to drive improvements to coding hygiene and system architecture.
• Contribute to software engineering communities of practice and events exploring new and emerging technologies.
• Add to team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and proficient applied experience.
• Hands-on practical experience in system design, application development, testing, and operational stability.
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on-premises and public cloud, i.e., Kubernetes and Amazon Web Services.
• Experience with ticketing systems, such as ServiceNow and Jira Service Desk.
• Experience in developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages.
• Overall knowledge of the Software Development Life Cycle.
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• Monitoring and supporting applications – infrastructure as well as functional side.
• Incident & Problem Management, Change Review, and Approval Process.
• Working knowledge on tools & platforms – Geneos, ServiceNow, Grafana, Splunk, DynaTrace, Oracle, Cloud-based platforms, Java applications.