Software Engineer Brighton (England) Unity Technologies Posted a day ago Software Engineering I[...]

Gamecompanies; Brighton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in game development solutions seeks a Technical Support Specialist for Unity Engine. The role involves providing technical assistance, debugging applications, and enhancing documentation. Ideal candidates will have a strong background in Unity's features, good communication skills, and programming expertise, making significant contributions to diverse projects in a collaborative environment.

Qualifications

• Strong understanding of Unity Engine features.
• Experience in customer-facing roles.
• Ability to debug and optimize applications.

Responsibilities

• First line of support for technical inquiries.
• Investigate and resolve issues via ticketing system.
• Improve documentation and resource materials.

Skills

C++

C#

Problem Solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Git

SVN

Job description

Unity Engine Support provides technical solutions to our customers’s hardest problems. Using our in-depth knowledge of Unity, games development, and many other aspects of technology and programming, we help Unity developers in all industries to ship their projects.

Our customers have a wide variety of problems, which require quick thinking as well as in-depth analysis. This is where you step in, working to tackle these problems with curiosity, flexibility and positivity. In return, you will be constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games and simulations in development today!

What you'll be doing

You are the first line of support for technical inquiries from Unity developers, tackling and prioritising issues via our online ticketing system

Investigate, research, profile, debug, and solve technical problems, interacting and collaborating with customers and internal development engineers as needed to do so

Improve, expand, and develop the documentation, resource materials, and technical FAQs

Engage in continual professional development through training, hackweeks and self-directed exploration of new Unity features.

What we're looking for

Develop and publish high-quality projects using Unity, leveraging expertise in C++ and C# programming to create performant applications.

Debug, profile, and optimize native apps for mobile and standalone devices, ensuring reliability and smooth functionality.

Utilize a strong understanding of Unity Engine features (e.g., DOTS, Unity Physics, Addressables)

Communicate technical concepts clearly through strong oral and written communication skills, fostering effective collaboration with diverse stakeholders.

You might also have

Experience in developing and publishing projects built with other engines

Experience working with mobile platforms, Android and iOS

Experience in a customer facing role

Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms (e.g. Github, Bitbucket)

Additional information

Relocation support is not available for this position.

Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity .

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

The world’s leading platform for creating and operating interactive, real-time 3D (RT3D).

Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices. The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices.