Software Content Writer Volunteer

SkilledUp Life Ltd; Middlesbrough; Remote; GBP 40,000 - 60,000; Full time

Job summary

An innovative company is looking for a passionate Content Writer to create engaging knowledge-base articles and blog posts. This role involves reviewing and editing existing content, generating new articles from recent updates, and collaborating with the Marketing Manager on various content projects. Ideal for someone with strong writing skills and a knack for translating technical details into accessible language. This is a unique opportunity to contribute to a dynamic team and help users navigate the platform effectively. Join us in making a difference in user experience and onboarding!

Qualifications

• Strong writing and editing skills with attention to detail.
• Ability to create user-friendly content from technical information.

Responsibilities

• Review and edit existing articles for clarity and consistency.
• Generate new user-friendly articles and blog posts as needed.

Skills

Writing and communication skills

Attention to detail

Ability to translate technical information

Article editing & formatting

Explaining unfamiliar concepts

Tools

Online publishing platform

Job description

About the Opportunity

We are seeking an enthusiastic and dedicated Content Writer to join our team. In this role, you will be responsible for creating and structuring knowledge-base articles, user guides, and how-to blog posts. Your content and expertise will help new users quickly become familiar with Wavebox features, introduce new features to existing users, and expedite the onboarding process for individuals and teams.

Opportunity Responsibilities

• Review and edit existing knowledge base articles and blog posts to improve clarity, coherence, and consistency of language and formatting.
• Generate new user-friendly knowledge base articles from recently published blog posts on new features.
• If needed, generate user-friendly blog posts and knowledge base articles for new features and platform releases.
• Incorporate visual aids such as screenshots, mock-ups, and short screen recordings.
• Opportunity to work with the Marketing Manager in creating content for slides, PDF documents, email newsletters and social media posts.

Required Experience and Skills

• Writing and communication skills, with a keen eye for detail.
• Ability to translate technical information into clear, accessible language.
• Proficiency in article editing & formatting using an online publishing platform.
• The ability to explain unfamiliar concepts in a user-friendly manner.
• Previous experience in software user-guide writing is a plus but not essential.
• The ability to generate visual aids such as screenshots & diagrams would also be a bonus but not essential.

Duration

Ability to commit 2-3 hours per day.
3 months (60 working days)
Remote

Disclaimer

This is a voluntary position, i.e. there is no direct financial compensation, a promise of future paid work or any taxable benefit in kind.