Soft Services Operations Lead - Campus Facilities

Edge Hill University; Ormskirk; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

38 days annual leave

Sport & leisure facilities discount

Staff benefits across high street, etc

Employee assistance programme

Development programmes

On-campus working environment

LGPS enrollment

Job summary

Edge Hill University is seeking a Soft Services Operations Manager to oversee day-to-day delivery of cleaning, portering, waste management and warehouse services across campus. You will lead the Soft Services team, manage budgets, staffing and training, and ensure health and safety compliance and policy implementation.

You will collaborate with Facilities Management colleagues to deliver a responsive, high-quality service that supports students and the Edge Hill community, while growing and

Qualifications

• Leadership and people-management experience in a facilities/soft services environment.
• Experience delivering cleaning, portering, waste management, and warehouse services.

Responsibilities

• Lead and develop the Soft Services team and ensure high standards of service.
• Manage staffing resources, budgets, and operational planning.
• Ensure health and safety, compliance, risk assessments and contractor management.

Skills

Leadership

People management

Budget management

Health & safety

Contractor management

Risk management

Stakeholder collaboration

Customer service

Job description

Edge Hill University is seeking a Soft Services Operations Manager to oversee day-to-day delivery of cleaning, portering, waste management and warehouse services across campus. You will lead the Soft Services team, manage budgets, staffing and training, and ensure health and safety compliance and policy implementation.

You will collaborate with Facilities Management colleagues to deliver a responsive, high-quality service that supports students and the Edge Hill community, while growing and