Soft Services Manager/ Operations Manager - Trophy Asset -Central London- Managing Agent -

Concrete Consulting; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A notable Property Company in London seeks a Building Manager to oversee operations for a substantial site. This role requires strong management and interpersonal skills to ensure tenant satisfaction and effective collaboration with service partners. Key responsibilities include budget management, health and safety oversight, and enhancing customer engagement. Ideal candidates will have essential IOSH or NEBOSH certifications and a focus on a customer-centric approach.

Benefits

Career growth opportunities

Engagement in other developments

Qualifications

• Prior experience managing a large site (300,000 sq ft).
• Essential IOSH or NEBOSH certifications.
• Effective written and verbal communication skills.

Responsibilities

• Oversee operations of a large property site.
• Manage service charge budgets and health and safety.
• Engage with tenants and service partners for a customer-centric experience.

Skills

Communication

Tenant Experience

Health and Safety Management

Customer-Centric Approach

Education

IOSH Certification

NEBOSH Certification

Job description

My client, a notable Property Company/Managing Agent, is seeking a Building Manager/Operations Manager - Soft Services to oversee the operations of a 300,000 sq ft site. You will collaborate with a wider team, including the General Manager and Engineering Manager.

Candidates should have prior experience managing a site of similar scale, with exposure to setting and managing service charge budgets, and overseeing health and safety on site. IOSH or NEBOSH certifications are essential. The role also involves engaging with the building app, encouraging customer engagement, mobilising new service partners, activating space, and organising events for customers.

In addition to managing service partners, you will engage daily with end users (tenants). Effective communication, both written and verbal, is crucial to operate this flagship site successfully.

The focus is on tenant experience and fostering a 'one team ethos' with service partners, emphasizing a customer-centric approach. There are opportunities to participate in other developments, and the organization invests in employee career growth.

Please visit our website at www.concrete-consulting.co.uk for more information.

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To apply, please email your CV to Hari Prakash by clicking on the 'apply' button.

We aim to respond to all applications within three working days. Due to volume, we may not respond to every candidate. If you do not hear from us within this period, your application was unsuccessful, and your details will not be retained. We encourage you to apply for future positions. Thank you.