Soft Services Manager

airbus; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

Airbus recherche un Soft Services Manager pour renforcer son équipe à Belfast. Le candidat idéal aura une expérience en gestion de fournisseurs, en gestion financière, ainsi qu'un fort engagement envers la durabilité. Ce rôle inclut la supervision des services d'entretien et la collaboration avec des partenaires internes et externes pour améliorer l'expérience des employés tout en respectant les budgets.

Qualifications

• Expérience en gestion financière et prévision.
• Connaissance des processus de conformité et de sécurité.
• Expérience de travail avec les procédures.

Responsibilities

• Gérer les fournisseurs et partenaires stratégiques pour garantir la performance.
• Assurer la conformité et la livraison des services.
• Contribuer à l'atteinte des objectifs environnementaux et de durabilité.

Skills

Stakeholder management

Budget management

Environmental awareness

Education

IOSH / NEBOSH qualifications

Job description

Airbus has an opening for a Soft Services Manager to join the Soft Services team within Facilities Management and Real Estate. We are a team based at various Airbus sites managing deliverables and projects such as Cleaning, Catering, Grounds Maintenance, Transport, and Office Services, ensuring customer satisfaction and efficient resource use.

This position is based in Belfast, where you will work with the team to deliver services that enable site operations in cooperation with internal and external partners. We also have opportunities to expand our facilities in new and existing buildings, and we are looking for the right person to identify and realize these opportunities.

HOW YOU WILL CONTRIBUTE TO THE TEAM

• Manage suppliers and strategic partners: monitor, measure, and review performance in line with contractual terms, service deliverables, and Airbus processes, implementing improvements as needed.
• Support Soft Services to ensure compliance, service delivery, and site adherence.
• Ensure alignment with the annual budget, investment requirements, and audits.
• Provide effective solutions to improve employee experience while minimizing environmental impact.
• Hold reviews with customers and suppliers to communicate activities, gather feedback, and take necessary actions.
• Drive and contribute to environmental targets and sustainability goals.

ABOUT YOU

• Awareness of Health and Safety; IOSH / NEBOSH qualifications are advantageous.
• Experience working with processes and procedures.
• Financial management experience, including budget management and forecasting; familiarity with procurement, purchasing, and tendering processes is a plus.
• Demonstrated stakeholder management skills.

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This role requires awareness of potential compliance risks and a commitment to act with integrity, supporting the company's success, reputation, and sustainable growth.