Soft Play Team Member

Greene King; Kingswood; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Career progression

Pension contribution

Discounts on brands

Employee assistance program

Maternity/paternity policies

Refer a friend bonus

Wagestream wage access

Retail discounts

Job summary

Greene King Pub & Carvery in Kingswood is seeking a Soft Play Team Member to greet families, oversee the soft play area, and support parents with needs. You will join a friendly, inclusive team and have opportunities to grow your skills while delivering a welcoming, safe environment for children.

You will promote a memorable customer experience, handle enquiries warmly, and help manage birthday parties, all while maintaining a clean, well-organised reception area and contributing to a positive

Qualifications

• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children's Birthday parties.

Skills

Customer service

Teamwork

English proficiency

Job description

Company Description

Join us at Pub & Carvery, where whatever the weather or occasion, we've got something for everyone with our mix of carvery and classic pub food washed down with a tasty tipple.Our carveries include a choice of three 14-hour slow-cook meats and a selection of potatoes and seasonal vegetables where our customers can pile their plates as high as they like.

Job Description

As a Soft Play Team Member, you'll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a Soft Play Team Member, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children's Birthday parties.

What you'll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We're all about rewarding our team's hard work, that's why…

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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