Soft Facilities Assistant (Porter/Car Parks)

Integrated Care System; Carmarthen; On-site; GBP 24,000 - 29,000; Full time

Job summary

A healthcare provider in Carmarthen seeks Porters to join a busy department. Successful candidates will assist with patient transfers, waste handling, and furniture moves. Flexibility for day and night shifts is required. Training will be provided. Ability to communicate in Welsh is desirable.

Qualifications

• Experience of dealing with the general public.
• Basic knowledge of Health & Safety, COSHH, Moving & Handling.
• Ability to communicate in Welsh is desirable.

Responsibilities

• Transfer patients between wards and departments.
• Handle waste and respond to security concerns.
• Assist in furniture moves and mortuary duties.

Skills

Communication

Flexibility

Customer service

Education

Good level of general education

Food Safety Level 2 Certificate

Welcome Host Certificate

Job description

Hotel Services are currently looking to recruit individuals who would like to join a busy and committed department in providing portering services to cover all wards and departments. The successful candidates will play an integral role within the organisation.

We are seeking to appoint Porters to join our well established team. This will mean being available to work day shifts and night shifts, and having flexibility to alter shifts if necessary to support the needs of the service. There will be a requirement to work weekends and bank holidays.

Main duties of the job

Duties will be varied, including patient transfers between wards/departments, waste handling, responding to security concerns, and furniture moves. There will also be mortuary duties.

The successful candidates will have full training when they start, and this will include Moving and Handling, Fire Training and training in methods of restraint. There will also be training in the use of the electronic Helpdesk.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 26.08.2025

Person Specification

Qualifications & Knowledge

• Literate and numerate
• Basic Health & Safety, COSHH, Moving & Handling & Food Hygiene knowledge
• Good level of general education
• Food Safety Level 2 Certificate
• Welcome Host Certificate
• Health and Safety, COSHH, Moving and Handling training

Experience

• Experience of dealing with the general public
• Similar portering experience or some care experience
• Experience of handling difficult or violent persons

Language Skills

• Welsh Speaker (Level 1)

Other

• Able to work flexibly as required
• Driving licence as required to drive Health Board vehicles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,833 a yearper annum (pro rata if part time)