Soft Facilities Assistant

Hywel Dda University Health Board; Cardigan; On-site; GBP 20,000 - 25,000; Full time

Job summary

Hywel Dda University Health Board seeks enthusiastic individuals for Soft Facilities Assistant roles at Cardigan Integrated Care Centre. Responsibilities include maintaining cleanliness in clinical and non-clinical areas and supporting patient care through efficient cleaning services. Welsh language skills are a plus but not required to apply.

Qualifications

• Literate and numerate.
• Experience of dealing with the general public.
• Cleaning experience preferred.

Responsibilities

• Maintain high standards of cleanliness throughout clinical and non-clinical environments.
• Respond to unscheduled cleaning requests and collaborate with clinical staff.

Skills

Good communication skills

Enthusiasm

Ability to work as part of a team

Education

Basic Health and Safety Knowledge

BICSc Cleaning

Job description

Job overview

We have 3 vacancies for friendly, efficient and enthusiastic individuals to join our Soft Facilities Domestic team in Cardigan Integrated Care Centre, providing cleaning services to all stakeholders, who make use of the unit on a daily basis.

Main duties of the job

Soft Facilities Assistants are responsible for achieving and maintaining high standards of cleanliness throughout all clinical and non clinical environments,.

The main duties on a day to day basis , include general cleaning of the clinical and non clinical areas, responding to requests for unscheduled cleaning and working as a team alongside clinical staff to ensure our patients receive the best care possible.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

Community facilities, including:

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 09/07/25

Person specification

Qualifications and Knowledge

Essential criteria

• Literate and numerate
• Basic Health and Safety, COSHH, Moving and Handling and Food Hygiene Knowledge

Desirable criteria

• Good level of general education
• Basic IT skills
• BICSc Cleaning
• Operatives Proficiency Certificate
• Level 2 Food Safety Award
• Range of cleaning skills using mechanical equipment as appropriate

Experience

Essential criteria

• Experience of dealing with the general public
• Some cleaning experience

Desirable criteria

• Cleaning experience in a similar establishment or one of a similar size
• Training in similar domestic duties
• Health and Safety, COSHH, Moving and Handling training

Aptitudes and Abilities

Essential criteria

• Good communication skills
• Demonstrates enthusiasm and a willingness to work as a Hotel Facilities Assistant
• Prepared to work alone
• Prepared to handle blood and body fluids
• Able to use own initiative
• Able to work as part of a team
• Prepared to be responsible for keys/security/alarm
• Honest and trustworthy

Language Skills

Desirable criteria

• Welsh Speaker (level 1)