Social Worker - Front Door - MASH Team

WMJobs; Brierley Hill; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Hybrid working arrangements

Generous annual leave and LGPS

Comprehensive training and CPD

Job summary

Dudley Metropolitan Borough Council is seeking a Children’s Social Worker for the Front Door (MASH) based at Cable Plaza, Brierley Hill. The role involves fast-paced triage, safeguarding decisions, and multiagency collaboration to ensure timely, proportionate responses for children in need.

Open to Grade 9 and Grade 10 candidates; you will work with Police, Health, Education and Early Help, contributing to safety planning, risk analysis and high-quality case recording.

Qualifications

• Enjoy working in a high-energy and fast-paced environment.
• Are registered with Social Work England.
• Have experience of working in a Children’s Front Door or social work assessment team.
• Possess strong analytical skills with the ability to make sound, child‑centred decisions.
• Demonstrate confidence in managing risk, applying professional curiosity, and applying thresholds consistently.
• Demonstrate excellent partnership working and communication skills to ensure children get the right support at the earliest opportunity.
• A commitment to reflective learning, and continuous improvement.
• Ability to work under pressure in a fast-paced triage setting.

Responsibilities

• Screen and assess contacts and referrals, applying thresholds consistently and effectively.
• Provide timely, proportionate decision-making that ensures the child’s voice and lived experience is at the centre.
• Work collaboratively with multiagency partners as part of a dynamic, fast-paced triage environment.
• Contribute to strategy discussions, safety planning, and risk analysis.
• Ensure high-quality recording and clear rationale for decisions.
• Support continual improvement within a learning, supportive team culture, offering guidance and oversight to Front Door Advisors.

Skills

Analytical skills

Communication skills

Decision-making

Teamwork

Professional curiosity

Risk management

Education

Social Work England registered

Job description

Children’s Social Worker – Front Door (MASH)

Dudley Metropolitan Borough Council,

Location: Cable Plaza, Waterfront West, Brierley Hill, Dudley. DY5 1 LW

Full time post: 37 hours per week

Open to both Grade 9 and Grade 10 candidates

Our Front Door is the first point of contact for children, young people, and who are in need of help and protection. We are transforming our service to ensure that every child receives a timely, proportionate, and effective response — and we are looking for a skilled, passionate social worker with excellent communication, analysis and decision-making skills to join our team and journey.

Open to both Grade 9 and Grade 10 Social Workers, you will play a key role in our Front Door, working alongside partners from Police, Health, Probation, Change Grow Live, Education and Early Help to ensure children are safe and supported and get the right support at the right time.

This role will require you to be able to confidently:

• Screen and assess contacts and referrals, applying thresholds consistently and effectively.
• Provide timely, proportionate decision-making that ensures the child’s voice and lived experience is at the centre.
• Work collaboratively with multiagency partners as part of a dynamic, fast-paced triage environment.
• Contribute to strategy discussions, safety planning, and risk analysis.
• Ensure high-quality recording and clear rationale for decisions.
• Support continual improvement within a learning, supportive team culture, offering guidance and oversight to Front Door Advisors.

We are seeking practitioners who:

• Enjoy working in a high-energy and fast-paced environment.
• Are registered with Social Work England.
• Have experience of working in a Children’s Front Door or social work assessment team.
• Possess strong analytical skills with the ability to make sound, child‑centred decisions.
• Demonstrate confidence in managing risk, applying professional curiosity, and applying thresholds consistently.
• Demonstrate excellent partnership working and communication skills to ensure children get the right support at the earliest opportunity.
• A commitment to reflective learning, and continuous improvement.
• Ability to work under pressure in a fast-paced triage setting.

If this is you, we would love to hear from you!

As a valued member of our service, you will benefit from:

• A supportive leadership team
• Regular reflective supervision
• A comprehensive training and Continued Professional Development offer
• Career progression opportunities
• Hybrid working arrangements
• Generous annual leave and local government pension scheme

The post is subject to medical clearance and an enhanced DBS check.

Closing date - 11th September

Interviews Dates WC 21 September

For an informal discussion please contact Jo Phillips, Acting Principal Service Lead – Front Door, Partnerships and EDT [e-mail] or 01384 813200. Or Wayne Calder, Service Manager – Front Door, Partnerships and EDT [e-mail]

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents

• Grade 9 JD/PS
• Grade 10 JD/PS
• Employee Benefits List.pdf