Social Value Solutions Manager

www.findapprenticeship.service.gov.uk - Jobboard; Metropolitan Borough of Solihull; Remote; GBP 50,000 - 55,000; Full time

Job summary

A leading global services provider is seeking a Social Value Solutions Manager to drive impactful social value solutions. This remote position requires excellent communication, strategic thinking, and a deep understanding of social value frameworks. You will collaborate within teams and support business growth through compelling bid proposals and effective stakeholder engagement.

Benefits

25 days annual leave plus bank holidays

Up to 6% contributory pension scheme

Employee Assistance Programme

Health Cash Plans

Career development training

Qualifications

• Solid understanding of public sector procurement and government guidance.
• Experience in CSR, ESG or social value role.
• Familiarity with social value measurement frameworks.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Lead design of social value bid solutions that align with customer KPIs.
• Collaborate across business units to ensure compelling proposals.
• Translate complex concepts into persuasive bid responses.
• Manage social value risks and development of case studies.

Skills

Communication skills

Strategic mindset

Stakeholder engagement

Bid-writing

Job description

Serco Limited

Social Value Solution Manager Remote with UK travel to Serco offices when required Full time, Permanent Salary
- £50,000
- £55,000 per annum dependent on experienceAre you passionate about making a meaningful impact through social value? Do you thrive in a bid-focused, strategic role where your work directly contributes to delivering real community benefit? If so, we want to hear from you.
We’re looking for a Social Value Solutions Manager to join our ESG (Environmental, Social and Governance) function, part of our UK&E Growth team. In this vital role, you’ll shape and develop innovative, high-scoring and deliverable social value solutions that support new business bids across the organisation.
As part of this you’ll:

- Lead the design and development of social value bid solutions that respond to customer KPIs and align with Serco’s Social Value Framework.
- Collaborate across Business Units, building strong relationships with stakeholders and ensuring social value proposals are both compelling and achievable.
- Work closely with the Senior Social Value Solutions Manager – Growth, and support governance processes such as Red Reviews, Social Value Artefacts and Black Hat presentations.
- Translate complex social value concepts into persuasive, high-quality bid responses that support business growth.
- Support the transition from bid to contract delivery, ensuring mobilisation plans include social value activities and outcomes.
- Partner with internal teams and external organisations to identify and engage with third-party delivery partners and build robust reporting capabilities.
- Proactively manage social value risks and contribute to knowledge sharing through case studies and content development.

What You’ll Need to Succeed:
· A solid understanding of the full business lifecycle, public sector procurement and government guidance such as PPN 06/20 and NPPS.
· Experience working in a CSR, ESG or social value role within a contracting, service or similar organisation.
· Familiarity with social value measurement frameworks such as National TOMs or other social impact tools.
· Outstanding communication and bid-writing skills, with strong attention to detail.
· A strategic mindset with the ability to engage, influence and drive collaboration among diverse stakeholders.
· Confidence, resilience, and the ability to manage multiple projects simultaneously in a dynamic environment.
· A passion for social value and a desire to create lasting, meaningful impact.

Why Serco:
Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:

- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.