Social Value & Employability Co-Ordinator

ISS; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facility management company in Surrey seeks a Social Value & Employability Co-Ordinator to collaborate on embedding social value into operations. This role involves organizing training programmes, supporting employability events, and managing relationships with training providers. Candidates should have experience in facilities management and strong communication skills. The role offers an exciting opportunity for career growth in a diverse and inclusive environment.

Qualifications

• Experience in the Facilities Management industry preferred.
• Proficiency in using Learning Management Systems & other relevant software.
• High level of attention to detail and accuracy.

Responsibilities

• Organise and administer training programmes.
• Coordinate and support employability events.
• Act as key contact for training providers.
• Collect, analyse, and report learner feedback.
• Track and report on social value metrics.
• Administer and monitor training records.

Skills

Experience in the Facilities Management industry

Customer Service Experience

Excellent written and interpersonal communication skills

Proficiency in Learning Management Systems

Attention to detail and accuracy

Flexibility and adaptability

Passion for development and community engagement

Job description

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Social Value & Employability Co-Ordinator, Surrey

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Client:

ISS

Location:

Surrey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9ffad5ed38ba

Job Views:

14

Posted:

12.08.2025

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Job Description:

Job Description

Reporting to the Social Value Manager and working closely with the Learning & Development Coordinator, you’ll collaborate with teams across the estate to embed social value into daily operations.

This is an exciting opportunity to influence positive change, enhance employability outcomes, and support the long-term growth of both our people and the communities we serve.

Key Responsibilities

• Organise and administer internal and external training programmes (in-person and digital)
• Coordinate and support employability and social value events and activities
• Act as key contact for training providers, managing relationships and accounts
• Collect, analyse, and report learner feedback from training interventions
• Track and report monthly on social value and L&D metrics internally and externally
• Administer and monitor training records and mandatory compliance for Placemakers
• Support MyLearning platform, including user account management
• Manage L&D inbox and queries, and optimise processes through workflow automation

Professional and Personal Competencies/Qualifications

• Experience in the Facilities Management industry (preferred).
• Customer Service Experience.
• Excellent written and interpersonal & communication skills.
• Proficiency in using Learning Management Systems & other relevant software.
• High level of attention to detail and accuracy.
• Flexibility and adaptability to changing priorities and demands.
• Passion for development, community engagement & social responsibility.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.