Social Service Technician

State of Montana; Glasgow; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

The Montana Department of Public Health and Human Services seeks an Assistant for Child Protection Specialists to help provide family-centered services within a trauma-informed framework. This role involves reporting, scheduling, supervising interactions, and ensuring compliance with safety regulations while offering a comprehensive benefits package to enhance work-life balance.

Benefits

Healthcare coverage

Retirement plans

Paid vacation and sick leave

Public Service Loan Forgiveness eligibility

Advancement opportunities

Qualifications

• Two years of social services work experience with children and families.
• Ability to work under difficult and volatile situations.
• Experience with tribal government entities is preferred.

Responsibilities

• Provide reports to Child Protection Specialists regarding family contacts.
• Schedule and coordinate appointments and meetings.
• Supervise and document parent/child interactions during visitations.

Skills

Communication

Confidentiality

Relationship Building

Education

High school diploma or equivalent

Job description

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment.Responsibilities of this position include:1)Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children
• Ability to be aware of others’ reactions and understand why they react as they do
• Ability to communicate both orally and in writing
• Ability to maintain confidentiality
• Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs
• Basic knowledge of child development and parenting skills
• Meet minimum qualifications:
• High school diploma or the equivalent
• Two years of social services work experience, or other directly related work experience, working with children and families in difficult and sometimes volatile situations
• Other combinations of related education and work experience may be considered on a case-by-case basis
• Experience working with tribal government entities and/or other organizations of native peoples is highly preferred

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter – How has your education and/or work experience prepared you to be successful in this position?
• Resume
• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policy

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2025, and July 1, 2026.