Social Prescribing Link Worker

Cardiff and Vale University Health Board; Newton Aycliffe; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sedgefield 1 Primary Care Network is seeking a Health and Wellbeing Advisor to support patients in the community. You will promote prevention and lifestyle changes, engage with patients, and connect them with local services and groups to improve overall wellbeing.

You will work across GP practices, build relationships with partner organisations, and maintain up-to-date records while travelling between sites as required.

Qualifications

• Experience in health and wellbeing, public or voluntary sector or leisure and fitness environment.
• Customer-facing experience is essential.
• Ability to deliver lifestyle change / brief interventions.

Responsibilities

• Promote prevention and lifestyle changes within the community.
• Engage patients and signpost to local services and groups.
• Build a network with partner organisations for integrated care pathways.
• Follow up with clients and update records to support ongoing care.
• Travel between practice sites and attend meetings at other locations.

Skills

Health & wellbeing experience

Customer facing experience

Brief interventions

People skills

IT & admin skills

Social prescribing knowledge

Health determinants awareness

SystmOne experience

Education

A level/BTEC or equivalent

Tools

SystmOne

Job description

To support patients in our local community to take control of their health and wellbeing by: Promoting prevention & lifestyle changes Engaging patients and connecting them with the wide range of groups and services Working with the wider health, social care and voluntary network Encouraging a holistic approach for patients with chronic diseases Building a relationship in the journey of patients towards mental health services Bereavement support supporting patient's familys and signposting them to an appropriate bereavement service where necessary Supporting the practices in attaining their referral targets Promoting and raising awareness of the social prescribing service within the practices and partner agencies, To work with patients in a variety of settings, in their own homes or in GP surgeries, to signpost them to local services/organisations which the patient themselves feels would be of benefit to reach their goals. These services may include befriending, weight management, mental health support, smoking cessation, local social groups, leisure centres and volunteering. To work with partner organisations to support the development and delivery of an integrated care plan for the client so all their needs are met in a holistic way. To follow up with clients, update their records and support them on an ongoing basis. To make and maintain contact with local health and wellbeing service providers and build a network and knowledge of referral routes to and from service providers. To ensure information about providers and voluntary groups is shared locally across neighbouring networks To undertake regular training to extend and update knowledge of health and wellbeing issues. The post holder will comply with the organisations policies and procedures: FURTHER AREAS OF RESPONSIBILITY Health and Safety/Risk Management The post-holder must comply at all times with the Network Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System. Information Governance As an employee you will have access to information that is sensitive to either an individual or to the organisation and you are reminded that in accordance with the requirements of Information Governance, NHS Code of Confidentiality, Data Protection Act 1998 and also the terms and conditions in your contract of employment, you have a duty to process this information judiciously and lawfully; failure to do so may result in disciplinary action. Performance Appraisal and Personal Development Planning The network is committed to providing a high quality service through the effective management and development of its employees. Each employee receives an Annual Performance Appraisal and a Personal Development Plan. Statutory and Mandatory Training All required Statutory and Mandatory training must be completed within the first three months of staff start date and refresher training must also be undertaken on a regular basis and in accordance with agreed policy. Safeguarding Children and Vulnerable Adults The network is committed to safeguarding children, young people and vulnerable adults within its care. As an employee you are accountable to ensure that you know how to respond when you are concerned for the safety of a child, young person or vulnerable adult. Infection Prevention and Control All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff and all procedures involving aseptic technique. Special Working Conditions The post-holder is required to travel independently between practice sites and to attend meetings at other locations as required. Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.,

Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.,

• Educated to A level/BTEC or equivalent experience in relevant field, Experience working in health and wellbeing, public or voluntary sector or leisure and fitness environment
• Experience in a customer facing role
• Experience delivering lifestyle change / brief interventions
• Excellent people skills, interacting with all types of people and able to change communication style to fit the person
• Ability to work independently and as part of a team
• Comfortable working with people from public, private and voluntary organisations
• Highly organised, managing time, resources and competing priorities in a structured and efficient way
• Highly motivated and willing to go out of your way to help clients
• Creative problem solver and willing to search for hard-to-find information
• Good IT and administrative skills
• Good understanding of health issues and the wider determinants of health and wellbeing
• Knowledge of social prescribing
• Understanding of health and social wellbeing and community/local/national services
• Using own initiative, Experience of working on SystmOne (clinical system)
• Experience working in a health trainer / advisor role
• Experience working in partnership with community organisations
• Experience promoting and / or marketing services to other organisations / the public Sedgefield 1 Primary Care Network is an innovative, dynamic PCN combining 4 local GP Practices based in Sedgefield area, with a population of over 42,000 patients. We are continually seeking new ways to support and improve local healthcare services to our patient population.