Social Media Marketing Supervisor (Fixed-term contract)

The Walt Disney Company; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment organization in London seeks a Social Media Marketing Supervisor to shape social media strategy and manage content across platforms. The ideal candidate has digital marketing experience and is adept with social media tools like Adobe Analytics. This role offers comprehensive benefits including 25 days annual leave and private medical insurance.

Benefits

25 days annual leave

Private medical insurance & dental care

Free Park Entry

Disney Discounts

Excellent parental leave

Qualifications

• Demonstrable experience of e-commerce marketing.
• Essential experience of managing Facebook and Instagram.
• Ability to work autonomously.

Responsibilities

• Shape and deliver social media strategy.
• Lead the Brand Ambassador programme.
• Monitor performance metrics and audience engagement.

Skills

Digital marketing experience

Social media management

Analytics tools knowledge

Collaboration across departments

Creativity and commercial focus

Education

Digital marketing related degree

Tools

Adobe Analytics

Social media scheduling tools

Brand Watch

Job description

Job Overview

Social Media Marketing Supervisor (Fixed-term contract) — London, United Kingdom. Disney Store.

Date posted: Oct. 08, 2025

What You Will Do

• Partner with the Brand Marketing Manager, EMEA, to shape and deliver Disney Store’s social media strategy, ensuring all content aligns with brand guidelines and is approved prior to publishing
• Plan and manage quarterly content calendars that reflect business priorities and inspire diverse audiences across EMEA
• Lead the Disney Store EMEA Brand Ambassador programme, fostering authentic connections with our community
• Adapt social content and captions to resonate with local markets across EMEA
• Brief and guide creative development in collaboration with internal teams and agency partners to produce compelling social content
• Deliver a multi-channel strategy that supports both physical retail locations and e-commerce platforms across EMEA
• Collaborate with the CRM Manager to ensure consistent and impactful messaging across email and social campaigns
• Monitor performance metrics and audience engagement to refine future content strategies
• Use social listening and guest feedback to deepen understanding of our audience and uncover new engagement opportunities
• Schedule posts across Disney Store social platforms and implement tracking for performance reporting
• Build strong relationships across The Walt Disney Company to maximise collaboration and campaign impact, including with North America teams to share insights and drive efficiency
• Brief photography needs for EMEA social channels and capture ad hoc content to support real-time storytelling

Required Qualifications & Skills

• Digital marketing related degree desirable and/or demonstrable experience of e-commerce marketing, preferably for a European multi-channel retailer
• Experience of managing social media channels including Facebook and Instagram, essential
• Knowledge of analytics tools such as Adobe Analytics, essential
• Experience of social media scheduling tools, essential
• Experience of social listening tools such as Brand Watch, preferred
• Proven experience of collaboration across departments to achieve joint objectives
• Ability to work autonomously to drive and deliver commitments
• Demonstrates a creative and commercial view with a focus on ROI
• Commercial with good understanding of brand management
• Ability to communicate effectively and build relationships at all levels of the business
• Ability to successfully manage priorities and deadlines whilst adopting a flexible approach

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and the Mental Health & Wellbeing Group, TRUST

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Disney Store

Disney store debuted in 1987 and carries high-quality products, including exclusive product lines that support Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection from Disney Store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise. Disney’s operations span more than 40 countries, with employees and cast members creating entertainment experiences that are universally and locally cherished.

This position is with The Disney Store (UK) Ltd, part of Disney Store. The Disney Store (UK) Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, and stay relevant in a rapidly changing world.

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