Social Media, Marketing and Office Admin Assistant

Candle Flair; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A creative agency in London is seeking a Social Media, Marketing and Office Admin Assistant to enhance brand awareness through effective content and digital engagement strategies. Responsibilities include managing social media platforms, executing email marketing campaigns, and providing office administration support. Ideal candidates will have social media and email marketing experience, familiarity with tools like Mailchimp, and strong organizational skills.

Qualifications

• Experience in social media and/or email marketing.
• Ability to monitor key metrics and conduct A/B testing.
• Knowledge of digital marketing trends and conversion optimization.

Responsibilities

• Develop and implement a cross-platform social media strategy.
• Plan, execute, and optimise email marketing campaigns.
• Manage emails, letters, and other correspondence.

Skills

Social media experience

Email marketing experience

Proficient in Canva

Knowledge of SEO

Analytical skills

Ability to multitask

Tools

Mailchimp

Klaviyo

Job description

Job Overview:

We are seeking a creative and data-driven Social Media, Marketing and Office Admin Assistant to lead our digital engagement strategy. This role is responsible for planning, creating, and executing high-performing content across social media (instagram, Pinterest, TikTok, LinkedIn) and email channels to increase brand awareness, engage our community, and drive measurable growth. We are also looking for help as an office administrator and organisation regarding any photoshoots and events.

Key Responsibilities

Social Media Marketing (40%)

• Develop and implement a cross-platform social media strategy (Instagram, Facebook, LinkedIn, Twitter, TikTok, etc.)

• Create and schedule engaging content (images, videos, captions, stories, reels)

• Monitor social media channels and respond to comments/messages in a timely manner

• Collaborate with influencers, partners, and internal teams for campaigns

• Track performance using analytics tools and optimise content accordingly

• Stay updated on social trends and best practices

• Organise photoshoots and events

Email Marketing (20%)

• Plan, execute, and optimise email marketing campaigns (newsletters, promotions, automation workflows)

• Write and edit engaging email copy and subject lines

• Build and segment email lists for targeted campaigns

• Monitor key metrics (open rates, CTR, conversions) and conduct A/B testing

• Ensure compliance with GDPR, CAN-SPAM, and email best practices

• Work with CRM and ESP tools (e.g. Mailchimp, Klaviyo)

Office Admin (40%)

• Manage emails, letters, and other correspondence

• Schedule appointments, meetings, and travel arrangements

• Prepare reports, presentations, and meeting agendas

• Help in coordinating events and photoshoots

• Prepare reports, presentations, and meeting agendas

Required Skills & Qualifications

• Experience in social media and/or email marketing

• Proficient in tools like Canva, Mailchimp, Klaviyo

• Experience with analytics and reporting tools

• Knowledge of SEO, digital marketing trends, and conversion optimization

• Ability to multitask and manage deadlines in a fast-paced environment

• Experience with paid social campaigns or influencer partnerships

• Ability to work independently and as part of a team

• Proficient in basic computer skills and Mac (e.g. email and Microsoft Office)