Social Media Manager October 2026

JAM; Manchester; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Dog-friendly office

£1,500 annual training budget

Hybrid working

Regular socials

Opportunities to learn and progress

Job summary

Jam is seeking a hands-on Social Media Manager in Manchester to own day-to-day planning, delivery and performance across client accounts. You’ll lead on strategy, content calendars, and paid social, while collaborating with specialists for production.

You’ll work closely with the Social Media Account Director, taking ownership of client relationships and reporting. Hybrid working with a strong focus on results and growth.

Qualifications

• Strong organic and paid social experience.
• Excellent knowledge of the major social platforms.
• Experience contributing to social strategies and turning them into activity.
• Brilliant content planning and organisational skills.
• Experience briefing creative teams.
• Confidence interpreting data and producing meaningful client reports.
• Experience managing influencer or creator activity.
• Good commercial awareness — understanding scopes, hours and budgets.
• Plenty of initiative, curiosity and ideas.
• Management or mentoring experience would be a bonus.

Responsibilities

• Plan BAU social activity three months ahead, with room for reactive opportunities.
• Build content calendars rooted in audience, platform and sector insights.
• Understand clients, industries, competitors and audiences.
• Know Instagram, TikTok, LinkedIn, Facebook and YouTube inside out and track new platforms and trends.
• Write great social copy, captions and hooks.
• Brief content creators, designers and videographers with clear briefs.
• Review platform-native content and ensure it meets client goals.
• Plan and manage paid social campaigns, monitor performance and optimise.
• Manage influencer/creator activity from research to reporting.
• Oversee community management and turn audience interaction into better content.
• Own monthly reporting with actionable insights and next steps.
• Lead day-to-day client communication and provide social counsel.

Skills

Organic and paid social

Platform knowledge

Social strategy to activity

Content planning

Creative briefing

Data interpretation & reporting

Influencer management

Commercial awareness

Initiative & ideas

Mentoring/management

Tools

Instagram

TikTok

LinkedIn

Facebook

YouTube

Job description

Social isn't something you just do. You live it.

You know what7s happening on TikTok before it lands in the team WhatsApp. You understand why something works brilliantly on LinkedIn but would die a death on Instagram. And when a paid campaign isn7t performing, you don7t just report the numbers you know what to change.

Sound familiar? We should talk.

We7re looking for a brilliant Social Media Manager to join the team at Jam.

This is a hands-on role for someone who really knows social e2 a0 a0 a0 a0 0 a0 a0 a0 a0 a0 a0 — and wants genuine ownership of their accounts.

You7ll work across an exciting mix of clients spanning luxury travel, financial services, property and more, turning strategy into smart, creative social activity that gets results.

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Youll work closely with our Social Media Account Director, contributing to strategy while taking ownership of the day-to-day planning, delivery and performance of your accounts.

That means youll:

• Plan BAU social activity around three months ahead, while leaving room to jump on the right reactive opportunities.
• Build content calendars packed with ideas that are rooted in audience, platform and sector insight ce; not simply personal preference.
• Get properly under the skin of your clients, their industries, competitors and audiences.
• Know Instagram, TikTok, LinkedIn, Facebook and YouTube inside out e2 0 a0 a0 0 and keep us ahead of new platforms, features, trends and algorithm changes.
• Write great social copy, captions and hooks.
• Turn ideas into clear, inspiring briefs for our content creators, designers, photographers and videographers.
• Understand what great platform-native content looks like and confidently review creative before it reaches the client.
• Plan and manage paid social campaigns, monitor performance and make informed optimisations when something isn7t working.
• Manage influencer and creator activity, from research and outreach through to briefing, delivery and reporting.
• Oversee community management and identify opportunities to turn audience interaction into better content.
• Take ownership of monthly reporting, going beyond vanity metrics to explain what happened, why it happened and what we7re doing next.
• Lead day-to-day client communication, meetings, feedback and amends.
  Provide confident social counsel including constructively challenging a client when you know therebetter approach.
• Keep accounts organised, forward-planned and running smoothly.
• Support and mentor more junior members of the team as we grow.

You won7t be expected to shoot and edit all the content yourself. We have specialist creatives for that. But you will need to know what we should create, why we7re creating it, which platform it7s for and what we want it to achieve  then brief the team brilliantly.

If you can also capture great social content on an iPhone or camera, even better. But it7s a bonus, not a requirement.

Organic AND paid

This bit matters.
We7re not looking for someone whose paid experience extends to pressing the Boost button.

You7ll understand audiences, targeting, objectives, budgets, placements and creative. You7ll be comfortable monitoring live campaigns, interpreting results and knowing when to adjust the audience, creative, spend or approach.

You7ll have support from our Social Media Account Director, but at Manager level we need someone who can look at the numbers, identify a problem and recommend what happens next.

The same applies to organic. We want someone who understands why content performs not just whether the engagement rate went up or down.

You7ll be brilliant with clients

You7ll become a trusted day-to-day contact across your accounts.

That means being responsive and organised, but it also means having an opinion.

We want someone who can explain why a recommendation is right, present ideas and results confidently, handle feedback professionally and guide clients towards the best course of action.

You don7t need to know everything. But you should know your clients and their sectors well enough to provide informed, confident social counsel.

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Youll probably have around 3 0e–5 years a0 0years experience in social media or digital marketing, ideally agency-side, and be comfortable juggling multiple clients and priorities.

Youll have:

• Strong organic and paid social experience.
• Excellent knowledge of the major social platforms.
• Experience contributing to social strategies and turning them into activity.
• Brilliant content planning and organisational skills.
• Experience briefing creative teams.
• Confidence interpreting data and producing meaningful client reports.
• Experience managing influencer or creator activity.
• Good commercial awareness e2 a0 a0; understanding scopes, hours and budgets.
• Plenty of initiative, curiosity and ideas.
• Management or mentoring experience would be a bonus.

Most importantly, you7ll be Humble, Hungry and Smart.

We want someone who7s lovely to work with, hungry to produce brilliant work and smart enough to know there there a0s always something new to learn a0in social.

"One of the best parts of working at Jam is how naturally we collaborate across teams. Whether it big award winning campaign, standout social ideas, or an event, there a real sense of care and support throughout the team."

A bit about Jam

We7re an integrated communications agency in Manchester, bringing together social media, PR, digital PR, content, creative, brand, paid media and web.

That means you won7t be working in a social silo. Youll collaborate with creatives, content specialists, PRs and digital experts to develop ideas that can travel much further than a content calendar.

We work with ambitious brands across sectors including luxury travel, financial services and property, so therere plenty of variety and very little chance of getting bored.

We re serious about doing brilliant work. We just don7t think you need to take yourself too seriously while youre doing it.

Life at Jam

Dog-friendly office
£1,500 annual training budget for every Jammer
Hybrid working – 2 days a week from our Manchester office, the rest is WFH
Regular socials, team days and plenty of excuses to get together
Genuine opportunities to learn, develop and progress
An integrated team where good ideas can come from anyone

If you know your social, love a good idea, understand the numbers behind the work and want a role where you can genuinely take ownership, we hear from you.