Social Media Manager

dentsu; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company seeks a talented Social Media Manager to oversee and optimize social media channels for big-name brands. The role demands a mix of creativity and analytical skills to effectively manage content, engage audiences, and provide strategic insights while collaborating with various teams in a dynamic environment.

Benefits

Competitive Salary

Company-provided Medical Healthcare

Generous Pension provisions

Health and Wellness benefits

Volunteering days

Life Assurance

Diverse team opportunities

Exciting work environment

Varied work across industries

Qualifications

• Experience managing social media channels for brands.
• Familiarity with social media tools and technical knowledge.
• Strong planning skills and ability to extract insights from data.

Responsibilities

• Set up and implement social media management projects.
• Lead project teams across platforms and communities.
• Provide insights on audience interaction and content creation.

Skills

Social Media Management

Data Interpretation

Content Planning

Online Moderation

Tools

Meta Business Suite

Social Media Platforms (Facebook, Instagram, YouTube, TikTok, X/Twitter)

Job description

Social network you want to login/join with:

The purpose of this role is to deliver the Social and Content Strategy, managing social media channels and content streams, reporting to the Social and Content Manager or Head of Digital Marketing.

Job Title: Social Media Manager

Job Description:

Introduction

Our Social Media and Community Management team works with a broad range of big-name brands. We help clients manage their organic social channels, including trust & safety, content management, and platform/tech management. We collaborate closely with other dentsu teams and external agencies, such as Paid Social, Strategy, Creative, and Insights.

Our Social Media Managers oversee the daily operations of clients’ social media channels and communities, ensuring high standards and providing support for moderation and engagement teams. They serve as the central link between the client, community, and moderation team.

Purpose of the Role

If you are passionate about social media and stay updated with the latest trends, you will champion our work within dentsu and support our clients with your knowledge. You should be proactive and adaptable, with the flexibility to work outside office hours when needed.

Key Responsibilities

1. Set up and implement social media management projects with moderation, engagement, and outreach teams.
2. Lead and quality-assure project teams across social media platforms and bespoke communities.
3. Liaise with client teams, acting as their eyes and ears on social media.
4. Provide insights on audience interaction and contribute to content creation and planning.
5. Manage content calendars and publishing schedules, advising clients on best practices.
6. Present in and occasionally lead client status meetings.

What you’ll bring

• Experience managing and hosting social media channels for brands, creating reports, and managing teams, with familiarity with social media tools and Meta Business Suite.
• Technical knowledge of managing pages on Facebook, Instagram, YouTube, TikTok, and X/Twitter.
• Understanding of online moderation, trust & safety, safeguarding, escalation, and team process management.
• Knowledge of how brands use engagement, outreach, and tone of voice to grow channels.
• Experience extracting and interpreting data from social platforms and third-party tools to generate insights; strong planning skills.

What we offer

This is a permanent role based in our London office with hybrid working. Along with a competitive salary, benefits include:

• Competitive Salary
• Company-provided Medical Healthcare
• Generous Pension provisions
• Health and Wellness benefits
• Volunteering days
• Life Assurance
• Opportunity to work in diverse teams and make an impact
• Exciting and rewarding environment
• Varied work across industries

Inclusion and Diversity

Our culture promotes bringing your whole self to work, fostering innovation and better outcomes. We encourage applications from people of all backgrounds and abilities. We are open to discussing flexible and agile working arrangements. If you have needs related to disability or medical conditions, please discuss this with our recruitment team.