Social Media Executive

MAG (Airports Group); Greater Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading airport operator, MAG, is seeking a creative Social Media Executive for a 6-month contract at Manchester Airport. This role involves managing content for over 700k followers across multiple platforms. Candidates should have strong social media experience, exceptional copywriting skills, and a proactive attitude.

Benefits

Generous company pension plan

24 days holiday plus bank holidays

Free parking

Subsidised public transport

Company discounts

2 volunteering days per year

Qualifications

• Minimum 1 year social media experience.
• Excellent knowledge of major platforms like Instagram, TikTok, LinkedIn, and Facebook.
• Strong copywriting and grammar skills.

Responsibilities

• Plan and create engaging content for various social media platforms.
• Manage content calendar and analyze performance metrics.
• Engage with customers and community on social media.

Skills

Creativity

Time Management

Social Media Knowledge

Tools

Canva

CapCut

Adobe

Job description

Summary

• Social Media Executive
• 6 month fixed-term contract based at Manchester Airport
• Flexible / hybrid working for a better work / life balance
• Core working pattern of business hours Monday - Friday, with ad hoc requirements to work evenings and weekends to support route launches and external events.
  
  

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

Benefits

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
  
  

The role

We are seeking a talented and creative individual to join Manchester Airport's Social Media Team. The role presents a confident individual with the unique opportunity to be the online face of the airport. You’ll be joining an expanding team at an exciting time and have real input into the growth of our social media channels.

Key Responsibilities

Content

• Plan, create, edit and execute content for an audience of 700k+ on Instagram, TikTok, LinkedIn, Facebook and X, that attracts attention and garners a positive response.
• Manage the content calendar with one other Social Media Executive to ensure a consistent schedule of content is being delivered.
• Create content in different formats, including video, image and written.
• Schedule content using Sprout Social.
• Create content pro-actively that is aligned to our strategy and objectives, and re-actively by responding to trends and topical developments.
• Monitor how content is performing and provide insights and analysis to the Social Media Lead.
• Work closely with stakeholders including airlines, retailers, the Manchester Airport Transformation Programme (MANTP), marketing and more to support the delivery of their objectives.
  
  

Community Management

• Respond to customer enquiries and feedback.
• Maintain relationships with customers on social media to enrich social output.
• Engage with audiences including our community of plane spotters and airport advocates.
  
  

What will make you successful in the role?

We're looking for a person who can infuse creativity into our team and spearhead the creation of engaging, top-notch content on all our platforms. You should possess a proactive mindset, along with superb time management and organisation abilities. An enthusiastic interest in social media and a commitment to keeping up to date on industry trends and developments is also crucial.

It’s also desirable for you to have the below technical skills:

• Minimum 1 years social media experience.
• Excellent knowledge of Instagram, TikTok, LinkedIn, Facebook and X.
• Software skills including capturing video and editing programmes such as Canva, CapCut and Adobe.
• Excellent copywriting and SPAG skills.
  
  

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing [e-mail]

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity