Social Media & Email Manager (Freelance)

Phee Farrer Jones; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A creative agency in London is seeking a Social Media & Email Manager to lead digital communications. This role involves managing social media channels, developing content strategies, and executing email marketing campaigns. Ideal candidates are creative thinkers, experienced with MailChimp or Klaviyo, and capable of thriving in dynamic environments. The position is offered as a full-time contract with a potential for permanence.

Benefits

Join a growing team

Work on unique shows

Help define a digital brand

Qualifications

• Experience managing campaigns from start to finish.
• Ability to thrive in a fast-paced, evolving environment.
• Understanding of what drives engagement in digital culture.

Responsibilities

• Manage and grow organic social media channels.
• Develop a rolling content calendar with creative teams.
• Create and send weekly newsletters using Mailchimp.
• Assist in migrating CRM from Mailchimp to Klaviyo.
• Engage with community through WhatsApp and other channels.
• Use analytics tools to track and improve campaign performance.

Skills

Creative thinking

Experience with MailChimp/Klaviyo

Fluency in digital culture

Community engagement

Tools

MailChimp

Klaviyo

Job description

Social network you want to login/join with:

Social Media & Email Manager (Freelance), London

Client:

Phee Farrer Jones

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

42241783726e

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

We're looking for a Social Media & Email Contractor to lead and elevate our client's digital communications across social, email, and CRM. You'll be the strategic and creative mind behind how our audiences experience Lost online—building anticipation, driving ticket sales, and shaping a unique digital brand that matches our on-the-ground magic.

This role requires someone who thrives in creative chaos, has a strong editorial voice, and can collaborate closely with an in-house creative team.

This is a full-time contract position for an initial one-month period, offered on a day rate. There is potential for this to develop into a fixed-term contract and ultimately a permanent role for the right candidate.

Key Responsibilities

• Social Media Management: Manage and grow organic channels (Instagram, TikTok, Facebook, etc.). Plan, create, and schedule content reflecting the artistic and dynamic world of Lost.
• Content Strategy: Develop and maintain a 30-day rolling content calendar aligned with creative and production teams.
• Creative Collaboration: Work with the creative team to ensure content is bold, fresh, and on-brand.
• Email Marketing: Create and send weekly newsletters using Mailchimp (soon Klaviyo). Write, design, and curate content for weekly updates and upcoming events.
• CRM & SMS: Assist in migrating from Mailchimp to Klaviyo. Build audience journeys focusing on engagement and conversions.
• Community Engagement: Use channels like WhatsApp to nurture superfans and attendees.
• Performance Tracking: Use analytics tools to monitor and improve campaign performance.

About You

• You are a creative thinker with a passion for storytelling that extends into real life.
• You have experience with MailChimp and/or Klaviyo, managing campaigns from start to finish.
• You thrive in a fast-paced, evolving environment and enjoy creative innovation.
• You are fluent in digital culture and understand what drives engagement.
• Experience in arts, entertainment, music, or immersive events is a plus.

What’s in it for you?

• Join a growing team supporting each event with freelancers and contractors.
• Be part of something new and exciting.
• Help define a digital brand from the ground up.
• Work on unique shows with global artists and creative professionals.

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